Recent Posts

How Will I Know My Water Damage Is Completely Dried in Lahaina?

12/6/2022 (Permalink)

A clean and dry room is shown. We restore water damage 24-hours a day in Maui. Key Words:

Lahaina locals and businesses need to know about our drying process!

Aloha! Most of the surfaces in homes and businesses are porous, so when they are exposed to water, the water can seep into them. Although these surfaces may be dry to the touch, they may retain moisture, which, left untreated, can cause the materials to break down, warp, or cause mold damage.

Drying and Dehumidification Process

Our local teams in Hawaii and Maui use room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us Today!

When your business in Lahaina has water damage, our local teams in Hawaii and Maui are Here to Help.® We'll restore your damage "Like it never even happened." Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Is Your Business in Hilo Ready for Flooding?

11/29/2022 (Permalink)

Palm trees are blown over in a rainstorm. We restore commercial storm damage 24-hours a day in Hawaii and Maui.

Aloha! Our local teams in Hawaii and Maui respond to commercial storm damage emergencies 24-hours a day in Hilo. With all the rain that Hawaii County gets, it is always good to be prepared in the event of flooding. Here is a list of things you can do to prepare your property before a flood from the County of Hawaii's website:

KNOW YOUR FLOOD HAZARD

  • Is your property located within a floodplain?  Find out more (HERE)

INSURE YOUR PROPERTY FOR YOUR FLOOD HAZARD

  • Ask your insurance agent if you are covered for flood damage
  • Renters should buy flood insurance for their contents
  • Take advantage of a low-cost Preferred Risk Policy

PROTECT PEOPLE FROM THE HAZARD

  • Turn around, don't drown.
  • Know the flood warning signals.
  • Designate a place where your family can meet after an evacuation order is issued.

CHECKLIST - BEFORE A FLOOD 

  • Keep an emergency kit with supplies and materials
  • Determine if your property is located in an area subject to flooding
  • Purchase flood insurance on your property
  • Maintain gulches, ditches, and pipes by keeping them free of obstructions from debris
  • Protect your property from flooding and wind damage
  • Meet permitting requirements

Call Us Today!

When your business in Hilo has water or storm damage, our local teams in Hawaii and Maui are Here to Help.® We'll restore your property damage "Like it never even happened." Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Storm Evacuation Tips for Kailua-Kona Pets?

11/21/2022 (Permalink)

A cat is in a cat carrier in preparation for evacuation. We restore storm damage 24-hours a day in Hawaii and Maui.

Aloha! If you have pets in Kailua-Kona, be sure to include them in your emergency evacuation plan. Our local teams in Hawaii and Maui offer these pet safety tips for situations when you need to evacuate:

  • Make sure your pets are included in your family’s evacuation plan
  • Build an evacuation kit for each pet in your household
  • Ensure each kit is a size and weight that can be quickly loaded into a vehicle when packing to evacuate.

Include supplies for your pet in your emergency kit or assemble an emergency kit for your pet. Here are some pet emergency kit tips from the American Red Cross:

  • Sturdy leashes and harnesses
  • Food, drinking water, bowls, cat litter/pan, and a manual can opener
  • Medications and copies of medical records
  • A first-aid kit
  • Current photos of you with your pet(s) in case they get lost
  • Information on feeding schedules, medical conditions, behavior problems, and the name and number of your veterinarian in case you have to foster or board your pets
  • Pet beds and toys, if easily transportable

Call Us Today!

When your home or business in Kailua-Kona has storm damage, our local teams in Hawaii and Maui are Here to Help.® We’ll restore your storm damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Fire Safety Tips for Hawi Babysitters?

11/15/2022 (Permalink)

A babysitter holds a baby. We respond to fire damage emergencies 24-hours a day in Hawaii and Maui.

Aloha! If you use babysitters in Hawi, you will want to ensure they know how to respond in the event of a fire. Our teams in Hawaii and Maui offer these babysitting tips from the National Fire Protection Association:

Show the babysitter your home escape plan and make sure the babysitter understands:

  • There are two ways out of every room
  • Where the outdoor meeting place is located
  • The fire department or emergency phone number
  • The address of the home
  • How to unlock all doors and windows
  • Keeps your child at least three feet away from the stove
  • Keeps your child at least three feet away from the microwave oven
  • Never leave the room while cooking
  • Keeps anything that can catch fire away from the stovetop
  • Keeps pets off surfaces and countertops
  • Get out of the home quickly with your child to safety when the smoke alarm sounds
  • Use the second way out if smoke is in the way
  • Get low and go under the smoke to the exit if an escape must be made through smoke
  • Store matches and lighters out of your child’s reach
  • Your babysitter should not use candles
  • Make sure your babysitter keeps a three-foot “kid-free zone” around space heaters

Call Us Today!

When your home or commercial business in Hawi has fire damage, our local teams in Hawaii and Maui are Here to Help.® We’ll restore your fire damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

What Are Some of the Signs of Water Damage in Kamuela?

11/8/2022 (Permalink)

Water drops cover a floor. We restore water damage 24-hours a day in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui respond to water damage emergencies in Kamuela every year. Here are some of the ways to tell if you have water damage in your home or workplace:

  • Dark or wet spots on the walls or ceiling
  • Wet areas or water pooling on the floor
  • Flaking, cracking, or bubbling paint or drywall
  • Hearing the sound of running water that you can’t place
  • Hearing the sound of dripping water that you can’t locate
  • Visible dripping water you can see but dripping where it should not be
  • Significant increase in your water bill for no known reason
  • Strong, damp, musky odors
  • Visible mold growing 

Wet areas or water pooling on the floor

If you notice water on your floor with nothing to attribute it to, you probably have hidden water damage.

Dark or wet spots on the walls or ceiling

Look for discoloration on your walls or ceiling inside and outside your home.

Flaking, cracking, or bubbling paint or drywall

Water seeping behind a wall will cause this to happen.

Visible dripping water you can see but dripping where it should not be

If you see any signs of water leaks, it may be a symptom of a bigger problem somewhere in your plumbing systems.

  • Dark or wet spots on the walls or ceiling
  • Wet areas or water pooling on the floor
  • Flaking, cracking, or bubbling paint or drywall
  • Hearing the sound of running water that you can’t place
  • Hearing the sound of dripping water that you can’t locate
  • Visible dripping water you can see but dripping where it should not be
  • Significant increase in your water bill for no known reason
  • Strong, damp, musky odors
  • Visible mold growing 

Call Us Today!

When your home or commercial business in Kamuela needs water damage cleanup and restoration services, our local teams in Hawaii and Maui are Here to Help.® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Is Your Business Ready for the Rainy Season in Kailua-Kona?

11/1/2022 (Permalink)

A person is repairing a crack in a low-slope flat commercial roof. We restore commercial storm damage 24-hours a day in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui respond to commercial storm damage emergencies 24-hours a day, every day in Kailua-Kona. Here are some tips for preventing water intrusion from the Insurance Institute of Business and Home Safety to prepare your building for winter storms:

Your team needs to maintain the roof drains and gutters on your properties. 

Low slope (flat) roofs 

  • Inspect roof and repair leaks before the winter season 
  • Remove all debris and other items from roof and roof drainage systems that prevent drainage of water from the roof during the melting process  
  • Check that all flashing and seals are flush and secure

Steep slope roofs

  • Inspect your roof and repair leaks before the winter season 
  • Secure loose shingles
  • Check roof-edge waterproofing and seal to prevent potential drafts
  • Add extra insulation in your attic or surrounding areas 

Gutters 

  • Inspect gutters and ensure they are secured to the building. Replace any missing gutter fasteners.  
  • Clean gutters and interior downspouts thoroughly, removing all debris and unclogging drains 
  • Test gutters and downspouts to be sure water does not back up. This can be done by using a hose. 
  • Check downspouts to ensure they divert water away from the foundation

Call Us Today!

When your commercial business or home in Kailua Kona needs storm damage cleanup and restoration services, our local teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

How Can I Protect My Home in Lahaina from Storm Damage?

10/24/2022 (Permalink)

Waves crash on Maui Beach as a storm passes. We restore storm damage 24-hours a day in Maui and Hawaii.

Aloha! Our teams in Maui and Hawaii respond to storm damage emergencies 24-hours a day in Lahaina. Our rainy season is about to begin, so here are some tips for preventing water intrusion into your homes from the Insurance Information Institute to keep your home protected from unwanted water:

 Inspect and Repair Your Home’s Exterior

You can prevent water from entering your home by inspecting your home’s exterior for any place where water can enter the home and making repairs as needed.

  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check your rain gutters and remove any debris that may be clogging them
  • Check your downspouts and clear any clogs and make sure they are draining away from the house
  • Gutter guards are an excellent way to prevent clogs and water intrusion into the house
  • Check your sprinkler systems and make sure they are not spraying water into the structure and that water is not pooling around the home’s foundation
  • Make sure water drains away from the building.Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. Pooling water may enter the foundation wall through cracks.

Call Us Today!

When your home or business in Lahaina needs storm damage cleanup and restoration services, our local teams in Hawaii and Maui are Here to Help.® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

How Can I Prevent a Cooking Fire Hilo?

10/17/2022 (Permalink)

A pot left unattended on the stove causes a fire in a kitchen. We restore fire damage 24-hours a day in Hawaii and Maui.

Aloha! According to the National Fire Protection Association (NFPA), unattended cooking is the leading cause of home fires in the United States. Most cooking fires in the home involve the kitchen stove. Our teams in Hawaii and Maui respond to fire damage emergencies 24-hours a day in Hilo and offer these tips from the NFPA for cooking safely:

  • Be on alert! If you are sleepy or have consumed alcohol, don’t use the stove or stovetop.
  • Stay in the kitchen while frying, boiling, grilling, or broiling food. If you leave the kitchen for a short time, turn off the stove.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the home while food is cooking, and use a timer to remind you that you are cooking
  • Keep anything that can catch fire (oven mitts, wooden utensils, food packaging, towels, or curtains) away from your stovetop

Check smoke detectors every month and make sure they are operating correctly, and ensure you have a fire extinguisher in your kitchen and that all adults in the home know how to use it.

Call Us Today!

When your Hilo home or business needs fire damage cleanup and restoration services, our local teams in Hawaii and Maui are Here to Help.® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Odor Removal and Sanitizing Services for Water Damage in Kamuela?

10/11/2022 (Permalink)

A technician is sanitizing a room. We clean and restore water damage in Hawaii and Maui.

Aloha! When your home in Kamuela has water damage, our teams in Hawaii and Maui follow a comprehensive, six-step process for returning your water-damaged property to preloss conditions. After we have extracted the water and dried the area, we clean, sanitize, and deodorize everything exposed to the water. Here is some information from our website describing these processes:

Contents Restoration

We pretest every item before cleaning to ensure we use the most effective cleaning method.

  •  Wet Cleaning
  •  Dry Cleaning
  •  Spray and Wipe
  •  Foam Cleaning
  •  Abrasive Cleaning
  •  Immersion Cleaning

Odor Removal and Deodorization

We identify and eliminate offensive odors. Our technical expertise, industrial-grade air scrubbers, and fogging equipment go beyond simply masking odors and other shortcuts that don’t work when your odor problem is severe or persistent.

  •  Odor Removal and Deodorization
  •  Air Scrubbers and Fogging Equipment

Sanitizing Treatments

When required, we use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

  •  Antimicrobial and Antibacterial Treatments
  •  Sanitizing and Disinfectant Treatments

Disposal

We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

  •  Properly Dispose of Refuse

Call Us Today!

When your Kamuela home or commercial business needs water damage cleanup and restoration services, our local teams in Hawaii and Maui can help. Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Microwave Fire in Kailua-Kona Home?

10/3/2022 (Permalink)

A microwave oven is on fire. We restore fire damage 24-hours a day in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui are Here to Help. ® when you need fire damage cleanup and restoration services. Kailua-Kona locals can rest easy knowing they are choosing a company with over twenty years of fire damage restoration experience!

Microwave ovens make it easy to reheat food or quickly defrost dinner. Here are some microwave safety tips from the National Fire Protection Association:

  • PURCHASE a microwave oven that is listed by a qualified testing laboratory. Make sure to complete and return the product registration card. This way, the manufacturer can reach you if there is a recall of the product.
  • PLUG the microwave oven directly into the wall outlet — never use an extension cord
  • MAKE sure the microwave oven is at a safe height, within easy reach of all users
  • OPEN food slowly, away from the face. Hot steam or the food itself can cause burns.
  • FOOD heats unevenly in microwave ovens. Stir and test before eating or giving to children.
  • NEVER heat a baby bottle in the microwave. Since a microwave oven heats unevenly, it can create hot pockets, leading to burns. Warm a bottle in a bowl of warm water, not hot or boiling, or by running it under the tap.

Call Us Today!

When your Kailua-Kona home or commercial business needs fire damage cleanup and restoration services, our local teams in Hawaii and Maui can help. Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.