Recent Posts

Kamuela Businesses Benefit from Our Deep Cleaning Services?

3/21/2023 (Permalink)

A window is being professionally cleaned. We offer many commercial cleaning services in Hawaii and Maui!

You only get one chance to make a good first impression!

Aloha! Our teams in Hawaii and Maui are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to perform a full range of deep cleaning services to keep Kamuela businesses looking and smelling their best. We provide a full range of deep cleaning, decontamination, and deodorization services. Whether you need deep cleaning and deodorization for your carpeting and upholstery, or you need your restaurant hood degreased, we are Here to Help. ®

  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism
  • Air Ducts and Heating, Ventilation, and Air Conditioning Units (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene

We have experience working on all kinds of commercial buildings, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

When your commercial business or home in Kamuela needs deep cleaning services, our local teams in Hawaii and Maui can help. Cleaning products can build up over time, leaving your carpets, upholstery, and surfaces looking dull and tired. We’ll deep clean your building “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

How Will I Know if My Rain-Damaged Property is Completely Dry in Hilo?

3/14/2023 (Permalink)

A person is getting drenched during a rainstorm. We restore storm damage 24 hours a day in Hawaii and Maui!

Aloha! Our teams in Hawaii and Maui have been restoring storm damage for Hilo locals for over twenty years. Most of the surfaces in homes and businesses are porous, so water will absorb into them easily. Although these surfaces may be dry to the touch, they may retain moisture, which, left untreated, can cause the materials to break down, warp, or cause mold damage.

Drying and Dehumidification Process

Our professionals use room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us Today!

When your home or business in Hilo suffers storm damage from heavy rains, our local teams in Hawaii and Maui can help. We’ll restore your damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Mold Outbreak in Lahaina Home?

3/7/2023 (Permalink)

Mold grows on a wall. We restore mold damage in Maui and Hawaii!

Aloha! Our teams in Hawaii and Maui have the training, equipment, and experience to restore mold damage in Lahaina, no matter how big the job is. Here are some Google reviews:

“I am pleased to leave a positive review for SERVPRO Maui. They made what could have been a stressful event, seamless. All communications, phone calls, texts, and in-person, were professional and timely. The technicians could not have been better. They showed up promptly and performed their work after clearly explaining what the issues were and how they were going to deal with them. After finishing their job they left the worksite clean. I highly recommend SERVPRO Maui and am grateful for such a positive experience.”

Joanne Yanagi

Service: Mold mitigation

“I highly recommend SERVPRO Hawaii for all your mold issues. From doing the inspection to completing the remedy! David was outstanding! His promptness in returning calls, and e-mails and getting the job done on time, was a real plus in this market where everyone is so busy! His crew did an amazing job! A big bonus is having a great office team led by Tammy! We will use them in the future for all our mold issues highly recommend you do too!” Bonnie Sanchez

Services: Water damage-related pest control, Mold damage restoration, Mold inspection, Mold cleaning

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value                  

Call Us Today!

When you discover mold growing in your home or commercial business in Lahaina, our local teams in Hawaii and Maui can help. We’ll restore your mold damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Washing Machine Water Damage in Hawaii?

2/28/2023 (Permalink)

A laundry room is shown. We restore water damage in Hawaii and Maui!

Aloha! Our teams in Hawaii and Maui have the training, equipment, and experience to restore water damage in Hawi, no matter how big the job is. A broken washing machine supply line can cause severe water damage quickly. Water is invasive and will seep into and underneath anything in its way. We use powerful, industrial-grade water extraction and drying equipment to pull the bulk of the water quickly.

Moisture Detection and Measurement

  • Surface moisture meters
  • Infrared imagery
  • Evasive moisture detectors
  • Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

When your home or commercial business in Hawi suffers damage from an appliance breakdown, our local teams in Hawaii and Maui can help. We’ll restore your water damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Toilet Overflow in Kailua-Kona Business?

2/21/2023 (Permalink)

An out of order sign is taped to a toilet in a public restroom. We are leaders in water damage cleanup and restoration services in Hawaii and Maui.

Aloha! Sewer backups contain highly contaminated water that can carry contagious viruses and bacteria. Our teams in Hawaii and Maui have the training, equipment, and experience to safely clean and restore commercial restrooms. Here is some information about the three categories of contaminated water we treat:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. Water from a clean source like a broken water line

  • If left untreated can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine but no feces, or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

When your commercial business or home in Kailua-Kona has a sewer backup, our local teams in Hawaii and Maui can help. We’ll restore your sewer backup “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Heavy Rains Bring Flash Flooding to Kamuela?

2/14/2023 (Permalink)

A hibiscus flower soaks up rain during a tropical storm. We are leaders in storm damage mitigation services in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui are ready to assist locals with storm damage emergencies. In the past months, The National Weather Service (NWS) issued flash flood warnings for many locations on the Big Island, including Kamuela. According to NWS, flash floods can occur during any month of the year but are more common during the Hawaiian wet season.

Here is some information from the NWS about flash floods:

  • Most flash floods are caused by slow-moving thunderstorms that repeatedly move over the same area or heavy rains from tropical storms and hurricanes
  • These floods can develop within minutes or hours depending on the intensity and duration of the rain, the topography, soil conditions, and ground cover
  • Flash floods can roll boulders, tear out trees, destroy buildings and bridges, and scour out new channels
  • Flash flooding can trigger catastrophic mudslides

Flood Condition Driving Safety Rules

  • Avoid already flooded and high-velocity flow areas. Do not attempt to cross flowing streams. If you enter a flowing stream and the water gets above your knee, TURN AROUND DON’T DROWN.
  • Do not camp or park your vehicle along streams and washes, particularly during threatening conditions
  • If floodwaters rise around your car, but the water is not moving, abandon the car and move to higher ground. Do not leave the vehicle and enter the moving water.

Call Us Today!

When your home or commercial business in Kamuela experiences stormwater flooding, our local teams in Hawaii and Maui can help. We’ll restore your storm damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Can a Musty Odor Indicate Hidden Mold Damage in Hilo?

2/7/2023 (Permalink)

A view of the rainforest side of the Big Island by Hilo is seen. We are trusted leaders in mold removal services in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui are certified to mitigate and remediate mold damage by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. Often a strong, musty odor is a sign of a mold outbreak, and the mold is often a symptom of a water damage issue. We will correct any water damage issues to minimize the potential for the mold to return once the mold removal process is complete. Here is some information from our website about mold:

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water 
  • Mold colonies may produce allergens and irritants
  • Before mold remediation begins, any water or moisture sources must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 Call Us!

When you discover mold growing in your Hilo home or business, our local teams in Hawaii and Maui can help. Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Proactive Viral Cleaning Program for Businesses in Kailua-Kona?

1/31/2023 (Permalink)

A close-up of the new coronavirus, COVID-19, is shown. We clean and decontaminate businesses in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui are trained and certified to provide deep cleaning and decontamination services that exceed the scope of a standard cleaning service. We offer a full range of deep cleaning services to keep your commercial business in Kailua-Kona virus-free.

Our Certified: SERVPRO Cleaned program is a defensive pathogen cleaning program that inspires consumer confidence.

How does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the individual needs of each facility
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

Call Us Today!

When customers and employees see the Certified: SERVPRO Cleaned shield on your door, it will inspire consumer and employee confidence. Our local teams in Hawaii and Maui are Here to Help ® when you need cleaning and decontamination services in Kailua-Kona. Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Certified: SERVPRO® Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing, and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA-approved cleaning products to deliver a SERVPRO certified cleaning experience.

How Can I Minimize Flood Damage in Hilo?

1/24/2023 (Permalink)

Palm trees are shown in a flooded field during a torrential rainstorm. We restore storm damage 24-hours a day in Hawaii and Maui.

Aloha! Our local teams in Hawaii and Maui respond to storm and flood damage emergencies every year in the Hilo area. Hilo gets 188 days of rain each year and averages 156.79 inches annually. With this much rain, flooding does happen sometimes. The University of Hawaii, Hilo, website offers this information about flood watches and flood warnings as follows:

A flash flood watch means a flash flood is possible in the area because conditions are more favorable than usual for its occurrence. A watch is a recommendation for planning, preparation, and increased awareness (be alert for changing weather, listen for further information, and think about what to do if the danger materializes.)

A flash flood warning means a flash flood is imminent or occurring; take immediate action to protect life and property.

An urban and small stream advisory means being alert regarding small streams, flooding, urban storm drains, underpasses, and low-lying areas.

Call Us Today!

You never know when you'll have a flooding event or storm damage emergency in your Hilo home or commercial business, but when you do, our local teams in Hawaii and Maui are Here to Help.® We'll restore your storm damage "Like it never even happened." Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Locals Praise Fire Damage Restoration Company in Lahaina?

1/17/2023 (Permalink)

Gold stars represent high customer praise. We restore fire damage 24-hours a day in Maui and Hawaii.

Aloha! Our local teams in Hawaii and Maui want our customers to be completely satisfied with our restoration work in Lahaina. Fire damage leaves behind a unique set of characteristics based on what burned during the fire event. For this reason, we pretest every item before cleaning to ensure we use the most effective cleaning method. In every instance, we will try to restore your belongings to pre-fire damage conditions. Here is a recent Google review from a happy customer on Maui:

“After a near disaster at our condo, SERVPRO of Hawaii and Maui responded and immediately got to work. They were communicative, efficient, and timely. Within days our place was cleaned and back to normal-like it never even happened. They came to the rescue!” Suzanne Mitchell

Service: Fire damage cleanup & repair

Positive: Professionalism, Quality, Responsiveness

Fire Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

Step 4: Water Removal and Drying

Step 5: Removal of Smoke and Soot

Step 6: Cleaning and Sanitizing

Step 7: Restoration

Call Us Today!

You never know when you’ll have a fire damage emergency in your Lahaina home or commercial business, but when you do, our local teams in Hawaii and Maui are Here to Help.® We’ll restore your fire damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.