Recent Posts

Captain Cook Kitchen Destroyed by a Cooking Fire?

9/26/2023 (Permalink)

Fire debris, ashes, and soot cover the ground. We restore fire damage in Hawaii and Maui!

Aloha! Our local teams in Hawaii and Maui are trusted leaders in fire damage restoration services. For over twenty years, Captain Cook locals have relied on us to restore their fire, smoke, and soot damage, “Like it never even happened.”  According to the National Fire Protection Association, unattended cooking is the leading cause of residential cooking fires in the United States, and most cooking fires in the home involve the kitchen stove. Here are some home cooking safety tips from the NFPA:

  • Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, boiling, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the home while food is cooking, and use a timer to remind you that you are cooking
  • Keep anything that can catch fire (oven mitts, wooden utensils, food packaging, towels, or curtains) away from your stovetop

Call Us Today!

When your home or commercial business in Captain Cook has fire damage and you need fire damage restoration services, our local teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Offshore Hurricane Downgraded to Tropical Storm as it Reaches Hilo?

9/19/2023 (Permalink)

Storm clouds fill the sky. We are trained and certified to restore storm damage in Hawaii and Maui!

Aloha! Our local teams in Hawaii and Maui have been responding to storm damage emergencies in Hilo for over twenty years! Locals rely on us for fast emergency assistance when they need it most. Although hurricanes rarely make landfall, the Pacific hurricane season lasts until the end of November, so it is always a good idea to be prepared.

What Can I Expect When I Call for a Storm Damage Emergency?

Our highly trained technicians are on call to respond to storm damage emergencies day or night, 365 days a year. When you call for help, we will ask you these questions to ensure we bring the right equipment and resources:

Here are the questions we will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Call Us Today!

You never know when the next big storm will come through and cause property damage, but when your home or business in Hilo has a storm damage emergency, our local teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Kailua-Kona Community Builds Disaster Resiliency During National Preparedness Month?

9/12/2023 (Permalink)

Non-perishable foods are packed in readiness for a disaster. We are trained and certified to restore storm damage in Hawaii and Maui!

Aloha! Kailua-Kona locals have relied on us to restore storm damage for over twenty years! We know that our fast emergency response time, highly trained team, and use of powerful, industrial-grade water extraction and drying equipment save our customers time and money in many cases!

National Preparedness Month

The Federal Emergency Management Agency (FEMA) promotes disaster and emergency preparedness education each September to help individuals and communities learn how to manage disaster situations effectively. This year’s focus is on preparing older adult populations for disaster, and ensuring older adults have access to needed medications, support from caregivers, and a communication plan in place.

National Preparedness Month raises community awareness about disaster preparedness. The campaign helps individuals and families understand the potential risks they may face in their region and take steps to protect themselves. It encourages them to create emergency plans, assemble disaster supply kits, and establish communication strategies to ensure the safety and well-being of their loved ones during emergencies.

Call Us Today!

You never know when your family or community may face a disaster, so being prepared is key to being equipped to handle emergencies. When your home or business in Kailua-Kona has storm damage, our local teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Mold Outbreak Prevented by Fast Emergency Response in Kihei?

9/5/2023 (Permalink)

A closeup of mold spores is shown. We are trained and certified to restore mold damage in Maui and Hawaii!

Aloha! For twenty years, Kihei locals have relied on us to restore mold and water damage. Mold often accompanies water damage, so we use powerful, industrial-grade water extraction and drying equipment to remove the water and dry the area quickly, so mold does not have the opportunity to colonize. Here is a recent Google review from one of our customers:

“We used the SERVPRO team to clean up after a water leak in our condo. They were onsite within an hour or so after we contacted them and worked straight through several days to remove the water and preserve the furniture. Due to their efforts, the damage ended up being minimal. As we were remote when this happened, we really appreciated their communication on their progress. We hopefully will not need to use them again, but definitely would if the need arose. Thank you SERVPRO Maui Team!” Lois Toussaint-Krutz

Services: Flood Restoration, Mold Inspection, Flood cleanup, Water removal, Flooring

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Call Us Today!

When your home or commercial business in Kihei has water and mold damage and you need mold damage restoration services, our local teams in Maui and Hawaii are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Hawaii Homeowners Rely on Us to Restore Fire Damage "Like it never even happened."

8/29/2023 (Permalink)

A firefighter is working to extinguish a fire. We are trained and certified to restore fire damage in Hawaii and Maui!

Aloha! For over twenty years, we have been restoring fire damage for Hawi locals. We are a top choice for fire damage restoration services because we follow a comprehensive, seven-step restoration process for every customer we proudly serve!

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

We will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your home or commercial business in Hawi has fire damage and needs fire damage restoration services, our local teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Hurricane Warning Issued for Lahaina?

8/22/2023 (Permalink)

Storm clouds are seen approaching the Lahaina, Maui, shoreline. We are trained and certified to restore storm damage in Maui and Hawaii!

Aloha! For over twenty years, Lahaina locals have relied on our Hawaii and Maui teams to restore storm damage. The Pacific hurricane season runs until the end of November, and although hurricanes seldom make landfall, it is still a good idea to be prepared.

The Central Pacific Hurricane Center and the National Weather Service closely monitor tropical cyclones and issue advisories and warnings to help locals and visitors stay informed and prepared. While direct landfalls by hurricanes on Maui are infrequent, the island can still be affected by the outer bands of hurricanes or experience indirect impacts such as heavy rainfall, high surf, and strong winds. Here are some tips from the Red Cross for what to do during a hurricane to stay safe:

If local authorities advise you to evacuate, go right away.

  • Bring your Go-Kit
  • Follow evacuation routes and do not try to take shortcuts because they may be blocked
  • Check with local officials for shelter locations. Download the Red Cross Emergency App to find shelters near you.

Determine your best protection from high winds and flooding.

  • Take shelter in a designated storm shelter or an interior room for high winds
  • Stay away from glass windows and doors
  • Move to higher ground before flooding begins
  • Never walk, swim, or drive through floodwater. Remember, Turn Around! Don’t Drown!

Call Us Today!

When your home or commercial business in Lahaina needs storm damage restoration services, our local teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Why We Are a Top Choice for Commercial Water Damage Restoration Services in Kamuela?

8/14/2023 (Permalink)

A damaged pipe causes flooding. We are trusted leaders in commercial water damage in Hawaii and Maui!

Aloha! Our local Hawaii and Maui teams have been restoring commercial water damage in Kamuela for over twenty years. We know that our fast emergency response time, combined with our years of experience and use of state-of-the-art equipment saves our customers time and money and keeps our local businesses open and operational.

Our teams are highly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our technicians have the training, equipment, and experience to clean and restore any form of property damage in Ingleside.

Our training program includes:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

e-Learnings

Every one of our employees, including our office team and our field technicians has access to web-based training. Web-based training is voluntary, and the program is designed to be an ongoing training series for our local Hawaii and Maui employees. Our training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Ongoing education keeps our employees up-to-speed on new industry standards and best practices in the cleaning and restoration industry.

Call Us Today!

When your commercial business or home in Kamuela needs water damage restoration services, our local teams in Hawaii and Maui are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

What Can I Do to Prevent Mold Outbreaks in Hilo?

8/7/2023 (Permalink)

A person discovers mold growing on a wall. We are trained and certified to restore mold damage in Hawaii and Maui!

Aloha! Our local Hawaii and Maui teams are trusted leaders in mold remediation services. Hilo locals have relied on us to restore mold damage for over twenty years! Although mold will always be a challenge for us because of our warm and moist climate, some things can be done to minimize the potential for mold outbreaks from the Environmental Protection Agency:

Inspections

Check for signs of moisture or mold growth. Pay attention to areas that are prone to moisture, such as bathrooms, kitchens, and crawl spaces. Look for visible signs of mold, including discoloration, musty odors, or water stains. Early detection allows for prompt action and minimizes potential damage.

Routine maintenance

Ensure that your roof, gutters, and downspouts are in good condition to prevent water intrusion. Keep your plumbing system well-maintained and address any leaks or plumbing issues promptly. Regularly clean and inspect areas prone to moisture, such as air conditioning units, humidifiers, and dehumidifiers. By staying proactive with maintenance tasks, you can prevent mold-friendly conditions from developing and mitigate potential damage.

Call Us Today!

When your home or commercial business in Hilo needs mold damage restoration services, our local teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Flying Ember Causes Fire in Mountain View Home?

8/1/2023 (Permalink)

An outdoor wood fire burns at night. We are leaders in fire damage restoration services in Hawaii and Maui!

Aloha! For over twenty years now, our local Hawaii and Maui teams have been restoring fire damage for Mountain View locals. Fires in firepits and outdoor wood-burning grills can send live embers flying into the air, and under the right conditions, these embers can land and start a fire. Here are some grilling and firepit safety tips from the National Fire Protection Association:

Grilling Safety Tips

  • Propane and charcoal BBQ grills should only be used outdoors
  • The grill should be placed well away from the home, deck railings, and out from under eaves and overhanging branches
  • Keep children and pets at least three feet away from the grill area
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill
  • Never leave your grill unattended
  • Always make sure your gas grill lid is open before lighting it

Fire Pit Safety

  • Fire pits should be located at least 10 feet away from the home or structure
  • In areas where campfires are permitted, they must be at least 25 feet away from any structure and anything that can burn

Call Us Today!

When your home or commercial business in Mountain View has a fire damage emergency, our local teams in Hawaii and Maui will clean and restore your damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Broken Pipe Causes Flooding and Water Damage in Hilo Home?

7/25/2023 (Permalink)

A broken pipe is spraying water. We restore water damage 365 days a year in Hawaii and Maui!

Aloha! Our local Hawaii and Maui teams have over twenty years of experience restoring water damage for Hilo locals. We have the training, equipment, and experience to clean and restore water damage quickly and efficiently.

One of the top causes of pipe failure on the big island is volcanic activity. For instance, volcanic gas emissions, volcanic eruptions, ashfall, and lava flows can all contribute to pipe failure.  Kilauea can release gas from the magma chambers and volcanic vents even during periods when there is no visible lava flow. When these gasses are dissolved in water, they can form sulfuric acid, and if this acidic acid flows through pipes, it can deteriorate the pipe material, leading to leaks or breaks.

Other ways volcanic activity can damage pipes is through ground shaking, which can stress underground pipes, and volcanic ashfall which can accumulate in pipes, causing blockages and damage to plumbing fixtures. When Kilauea is active, extreme heat from lava flows can melt or damage pipes, causing them to rupture or collapse.

Call Us Today!

No matter what causes your pipes to fail, we are Here to Help. ® When your home or commercial business in Hilo has a water damage emergency, our local teams in Hawaii and Maui will clean and restore your damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.