Flooding and Water Damage Restoration in Hilo, HI

Water damage can happen at any time in Hilo. Plumbing systems fail, appliances break down, and sewer systems back up at all times of the day and night. You can always rely on our teams of professionals in Hawaii and Maui to arrive quickly to restore your water damage. We have been repairing water damage for local families and businesses for over twenty years.

Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. We have the equipment and experience to quickly and efficiently restore any size of water loss to pre-damage conditions, no matter how extensive the damage is. Water is invasive, and the longer it remains unmitigated, the greater the damage will become. Even waiting one day to get help can cause serious damage and more costly repairs. Our fast emergency response time saves our customers time and money by reducing the potential for more extensive damage. We monitor and document the drying process to return the damaged area to normal humidity levels. 

When you have water damage and need help, you can rely on our local teams in Hawaii and Maui to restore your damage in Hilo “Like it never even happened.”

SERVPRO of Hawaii | SERVPRO of Maui

Water or Flood Damage? Call Us Today – (808) 329-6560

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Hilo residents can expect an immediate response time, day or night.

Faster to Any Size Water Emergency

SERVPRO has over 2190 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Hilo home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Locally Owned and Operated

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Hawaii | SERVPRO of Maui is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Hilo community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

SERVPRO of Hawaii | SERVPRO of Maui knows what it’s like when a water disaster occurs and we are prepared to react with the right tools and trained professionals. We lead the water restoration industry, and can be trusted to help remediate your water loss. SERVPRO understands how overwhelming a water emergency can be for homeowners. Call us at (808) 329-6560 and let us make it “Like it never even happened.”