How to Tell if You Have a Hidden Water Leak in Wailuku?

7/23/2024 (Permalink)

We restore water damage in Hawaii and Maui.

Aloha! Our local Hawaii and Maui teams have been restoring water damage in Wailuku for over twenty years. A common cause of pipe breakage on Maui is ground movement due to seismic activity or soil erosion, leading to stress and eventual breakage of underground pipes. Hidden water leaks can cause significant damage if not detected early. Here are key signs to identify a hidden leak:

1. Higher Water Bills: A sudden spike in your water bill without increased usage suggests a leak.
2. Damp or Discolored Areas: Look for water stains, damp patches, or peeling paint on walls, ceilings, and floors.
3. Musty Odors: Persistent musty smells indicate mold growth, a sign of a hidden leak.
4. Low Water Pressure: A noticeable drop in water pressure can signal a leak in the plumbing system.
5. Unusual Sounds: Hearing running water when taps are off suggests a hidden leak.
6. Warm Spots: Warm spots on the floor can indicate a hot water pipe leak.
7. Lush Yard Patches: Extra green patches in your yard might point to an underground leak.

If you notice any of these signs, contact a professional to inspect your home. Early detection and repair can prevent extensive damage and save money.

Call Us Today!

When your home or business in Wailuku has water damage from a broken pipe, our local Hawaii and Maui teams are Here to Help. ® Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Wet Summer Season Creating Challenging Conditions for Hawi Homeowners?

6/11/2024 (Permalink)

We restore storm damage 24/7 in Hawaii and Maui.

Aloha! When your home or business in Hawi has water intrusion issues, our Hawaii and Maui teams are on call and ready to respond to your emergency. Here are some ideas for preventing stormwater runoff and protecting your property:

Install Rain Gardens: Rain gardens are shallow depressions planted with native vegetation that help absorb and filter rainwater. By directing runoff into rain gardens, you can reduce water flow across your property and prevent erosion.

Use Permeable Paving: Replace traditional pavement with permeable materials such as gravel, porous concrete, or permeable pavers. These materials allow rainwater to seep into the ground instead of pooling on the surface, causing runoff.

Implement Swales and Berms: Swales are shallow ditches designed to channel and slow the flow of water, while berms are raised mounds of soil that help redirect runoff away from vulnerable areas. Strategic placement of swales and berms can help control runoff and protect your property from damage.

Plant Trees and Shrubs: Trees and shrubs help absorb water and stabilize soil, reducing erosion and runoff. Planting vegetation along slopes and in areas prone to runoff can help protect your property from damage caused by heavy rains.

Call Us Today!

When your home or commercial business in Hawi has flooding damage from heavy rain, our local Hawaii and Maui teams are Here to Help®. Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Hilo Home Flooded by Stormwater Runoff?

6/4/2024 (Permalink)

We are leaders in flood damage restoration services in Hawaii and Maui.

Aloha! Our Hawaii and Maui teams have the training, equipment, and experience to restore damage from flooding “Like it never even happened.” Situated on the eastern side of the Big Island of Hawaii, Hilo experiences a tropical rainforest climate characterized by abundant rainfall, particularly during the wet season.

The region's steep terrain and volcanic topography further exacerbate the risk of flooding by channeling rainfall rapidly downhill toward lower-lying areas. Hilo's extensive development, including urbanized areas and paved surfaces, also reduces natural infiltration and increases surface runoff during heavy rain events. As a result, stormwater runoff can overwhelm drainage systems, leading to flash flooding in residential neighborhoods, along streams, and in low-lying areas.

Also, Hilo is susceptible to tropical cyclones and hurricanes, which can bring torrential rainfall and exacerbate flooding risks. Effective flood mitigation strategies, including improved drainage infrastructure, land-use planning, and community preparedness, are essential to address and mitigate the impacts of flooding in this area.

Why are we a top choice for storm damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Advanced Restoration and Cleaning Equipment
• Independently Owned and Operated

Call Us Today!

When your home or commercial business has flooding damage, our local Hawaii and Maui teams are Here to Help®. Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Storm Runoff in Kailua-Kona Neighborhood Carries Dangerous Bacteria?

5/21/2024 (Permalink)

We restore storm damage in Hawaii and Maui.

Aloha! When it rains, stormwater runoff can expose locals to dangerous bacteria. Our local Hawaii and Maui teams have the training, protective gear, and specialized equipment to mitigate and safely restore homes exposed to contaminated water, or “black water” in Kailua-Kona.

Heavy rain can carry contaminated water into homes, especially if there are drainage system issues or the ground is already saturated. Contaminated water can come from various sources, such as overflowing sewage systems, agricultural runoff carrying pesticides or animal waste, or industrial pollutants washed into waterways.

When heavy rain occurs, stormwater runoff can pick up these contaminants and bring them into residential areas, potentially infiltrating homes through basements, cracks in foundations, or poorly sealed entry points. This is why homeowners must take measures to protect their homes from water infiltration during heavy rain events, such as ensuring proper drainage systems, sealing cracks, and elevating valuables in basements or low-lying areas.

SERVPRO® Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or commercial business in Kailua-Kona is compromised by water intrusion issues from stormwater runoff, our local Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Heavy Rainfall Leads to Flash Flooding in Hilo?

4/23/2024 (Permalink)

We respond to storm damage emergencies 24 hours a day in Hawaii and Maui.

Aloha! Our local Hawaii and Maui teams restore storm damage throughout the year in Hilo. Located on the Big Island’s eastern side, the low-lying areas of Hilo are particularly susceptible to flash flood events. This is due to Hilo’s geographical features and proximity to areas prone to heavy rainfall and rapid runoff.

Our technicians are trained and certified to restore flood damage quickly and efficiently. From the moment you contact us, our job begins. When you contact us, we will ask you some questions to help us determine the type of equipment and resources required to mitigate the damage.

Upon arrival, we will tarp and board up any areas exposed to the elements to minimize the chances of secondary damage. We will extract any water and set up powerful air movers and blowers to dry the area thoroughly. We also monitor and document the drying process to ensure the area has returned to normal moisture levels.

We have relationships with all major insurance companies and can assist you with the process and paperwork. No matter how extensive the damage may be, our teams can help you restore your property to pre-damage conditions.

Call Us Today!

When your home or commercial business in Hilo has flooding damage, our local Hawaii and Maui teams will restore the property damage “Like it never even happened. Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Heavy Rain Causes Water Damage to Hilo Home?

4/2/2024 (Permalink)

We are leaders in water damage restoration services in Hawaii and Maui.

Aloha! Our local Hawaii and Maui teams have been helping Hilo locals restore water damage in their homes and businesses for over 20 years. Hilo is considered one of the wettest cities in the United States and the world, experiencing a high level of rainfall due to its location on the eastern side of the Big Island of Hawaii, which is exposed to the moisture-laden trade winds.

Why are we a top choice for storm damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

When you have flooding or water intrusion issues from heavy rain, it is critical to extract the excess water quickly to minimize the chances of secondary damage. We use powerful, industrial-grade water extraction to remove the water from the damaged area quickly. We also document and monitor the drying process to ensure the area is dried completely.

Call Us Today!

When your Hilo home or commercial business has a water damage emergency from heavy rain, our local Hawaii and Maui teams are always Here to Help. ® We’ll restore the damage “Like it never even happened. Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Hilo Homes Under Constant Threat of Water Damage from Heavy Rainfall?

1/23/2024 (Permalink)

We mitigate and restore rain damage 24 hours a day in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui have been restoring storm damage for over twenty years. Hilo is known for its high rainfall, and it is one of the wettest cities in the United States. On average, Hilo receives approximately 126 inches of rainfall per year. This significant amount of rainfall is primarily due to its location on the windward side of the Big Island of Hawaii, where moist trade winds from the Pacific Ocean are forced to rise, cool, and release moisture, resulting in frequent and heavy rainfall.

The rainfall in Hilo is relatively consistent throughout the year, with a wet season typically occurring from October to April and a drier season from May to September. The consistent moisture contributes to the lush, green landscape of Hilo and the surrounding areas, making it a unique and beautiful place to live, but also presents challenges related to water intrusion, flooding, and property damage.

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When you have water damage from heavy rain in your home or commercial property, our local Hawaii and Maui teams are Here to Help. ® We are a locally owned and operated franchise, and we are your neighbors, too! Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Water Heater Floods Home Overnight in Kailua-Kona?

11/20/2023 (Permalink)

We have over 20 years of experience restoring water damage for Hawaii and Maui locals!

Aloha! When your water heater fails and causes water damage in the middle of the night in your Kailua-Kona home, we are Here to Help. ® Our local Hawaii and Maui teams are invested in the Kailua-Kona community as we live and work here, too!

Conventional tank water heaters typically last between 10 and 15 years. The most immediate and common consequence of a water heater failure is the release of water. This can occur when the tank of the water heater ruptures and develops a leak, or when a valve or connection fails. Depending on the size of the tank, this can release anywhere from 40 to 120 gallons or more of water into the surrounding area, potentially flooding utility rooms, or other spaces where the water heater is located.

We use powerful, industrial-grade water extraction equipment capable of removing thousands of gallons of water from an area quickly and efficiently. We also monitor and document the drying process to ensure the area is dried completely, reducing the opportunity for mold and mildew to form. If you discover your water heater flooding, shut off the water supply, and the electricity or gas to the unit and call for professional help right away.

Call Us Today!

When your water heater breaks down and floods your Kailua-Kona home or commercial business, our local teams in Hawaii and Maui will restore the water damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

SERVPRO^® of Hawaii/Maui are Independently Owned and Operated.

Why We Are a Top Choice for Commercial Water Damage Restoration Services in Kamuela?

8/14/2023 (Permalink)

We are trusted leaders in commercial water damage in Hawaii and Maui!

Aloha! Our local Hawaii and Maui teams have been restoring commercial water damage in Kamuela for over twenty years. We know that our fast emergency response time, combined with our years of experience and use of state-of-the-art equipment saves our customers time and money and keeps our local businesses open and operational.

Our teams are highly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our technicians have the training, equipment, and experience to clean and restore any form of property damage in Ingleside.

Our training program includes:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

e-Learnings

Every one of our employees, including our office team and our field technicians has access to web-based training. Web-based training is voluntary, and the program is designed to be an ongoing training series for our local Hawaii and Maui employees. Our training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Ongoing education keeps our employees up-to-speed on new industry standards and best practices in the cleaning and restoration industry.

Call Us Today!

When your commercial business or home in Kamuela needs water damage restoration services, our local teams in Hawaii and Maui are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Broken Pipe Causes Flooding and Water Damage in Hilo Home?

7/25/2023 (Permalink)

We restore water damage 365 days a year in Hawaii and Maui!

Aloha! Our local Hawaii and Maui teams have over twenty years of experience restoring water damage for Hilo locals. We have the training, equipment, and experience to clean and restore water damage quickly and efficiently.

One of the top causes of pipe failure on the big island is volcanic activity. For instance, volcanic gas emissions, volcanic eruptions, ashfall, and lava flows can all contribute to pipe failure.  Kilauea can release gas from the magma chambers and volcanic vents even during periods when there is no visible lava flow. When these gasses are dissolved in water, they can form sulfuric acid, and if this acidic acid flows through pipes, it can deteriorate the pipe material, leading to leaks or breaks.

Other ways volcanic activity can damage pipes is through ground shaking, which can stress underground pipes, and volcanic ashfall which can accumulate in pipes, causing blockages and damage to plumbing fixtures. When Kilauea is active, extreme heat from lava flows can melt or damage pipes, causing them to rupture or collapse.

Call Us Today!

No matter what causes your pipes to fail, we are Here to Help. ® When your home or commercial business in Hilo has a water damage emergency, our local teams in Hawaii and Maui will clean and restore your damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Commercial Water Damage Restoration Services in Waikoloa?

7/11/2023 (Permalink)

We have 20 years of commercial water damage restoration experience in Hawaii and Maui!

Aloha! Our local Hawaii and Maui teams are Here to Help ® when your commercial business has a water damage emergency. We have been restoring commercial water damage in Waikoloa for twenty years, and we know that fast mitigation is critical to minimizing more costly and time-consuming repairs. We follow this restoration process for every water damage loss:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your commercial business or home in Waikoloa has a water damage emergency, our local teams in Hawaii and Maui will mitigate and restore your water damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Corroded Pipe Causes Flooding in Hilo Home?

6/20/2023 (Permalink)

We restore water damage 24 hours a day in Hawaii and Maui.

Aloha! Our local Hawaii and Maui teams are highly trained and certified to restore water damage, no matter how big the job is. When a corroded pipe bursts and floods your home, you’ll want to choose a restoration company that uses the most powerful and efficient water extraction and drying equipment. That’s us! We use industrial-grade water extraction equipment that can remove hundreds of thousands of gallons of water from a damaged area quickly.

Corroded pipes are a common cause of water damage issues in Hilo, but a routine inspection of your plumbing system may help you avoid a costly repair in the future. Some signs of corrosion include the following:

Water Discoloration – Look for a brown, orange, or red tint in the water.

Unpleasant Odor – Sometimes corrosion is accompanied by a foul-smelling odor.

Metallic Taste – When a pipe corrodes it may have a funny metallic taste.

Frequent Clogs – When a pipe corrodes, debris builds up in the pipes, causing frequent clogging.

Leaks – If your pipes begin to clog frequently, they will also begin to leak and burst.

Call Us Today!

When you have flooding in your Hilo home or business from a corroded pipe or a severe storm, our local teams in Hawaii and Maui will restore your water damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Corroded Water Heater Floods Kameula Home?

6/13/2023 (Permalink)

We are leaders in water damage restoration services in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui have been restoring water damage for Kamuela locals for over twenty years. Water heater water damage can be prevented by having your water heater serviced by a qualified professional every year.

Use a qualified service professional for the following:

• Burners should be cleaned once a year for gas- and oil-fired water heaters. Have the service professional inspect flues and vents for cracks or loose connections that could leak deadly exhaust gases.
   
• Have a qualified plumber replace your anode rod once every two to five years
   
• The service life of a temperature and pressure (T & P) valve is usually three years. Even if a T & P valve looks fine from the outside, manufacturers recommend they be removed and visually inspected for accumulations of corrosion deposits
• Call a qualified plumber if your water tank is leaking.
• If the T & P valve is discharging water or steam, the ONLY safe intervention is to remove the heat source by cutting off its fuel, if you can. For an electric heater, trip the circuit breaker; for a gas heater, shut off the gas.

Call Us Today!

When you need help with water damage in your Kamuela home or business, our local teams in Hawaii and Maui will restore your water damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Damaged Water Line Causes Flooding in

5/30/2023 (Permalink)

We are leaders in mold damage restoration services in Hawaii and Maui.

Aloha! Water damage can happen at any time in Captain Cook. Our teams in Hawaii and Maui use powerful water extraction and drying equipment to restore damaged areas quickly and efficiently. Here is a recent Google review from a customer who had a hole in a water line that caused flooding:

“Can’t say enough great things about these guys. A hole in a water line flooded the ohana and SERVPRO was recommended by insurance. Mike showed up 15 min after the initial call and the crew started working on getting the walls dry the next morning. The crew, Huelo, Kamaunu, and Nate were awesome. They came on time every day, letting me know when they were close to arriving, they got the situation handled quickly providing the best result and kept me informed about it all. Seriously the best experience I’ve had with any service on the island. Mahalo from Daisy!” Ace Boyd

Positive: Professionalism, Punctuality, Quality, Responsiveness

Services: Mold cleaning, Water damage-related cleanup & repair, Mold Inspection, Water Removal, Water damage-related mold removal, Mold mitigation

Call Us Today!

When you have a water damage emergency in your home or commercial business in Captain Cook, our local teams in Hawaii and Maui will restore your damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Broken Pipe Floods Kailua-Kona Business Over the Weekend?

5/16/2023 (Permalink)

We restore water damage in Hawaii and Maui 24 hours a day.

Aloha! Our teams in Hawaii and Maui have been restoring water and flooding damage for commercial businesses in Kailua-Kona for over twenty years. The Insurance Institute of Business and Home Safety (IBHS) suggests utilizing the following floodproofing techniques to keep your building watertight and prevent water intrusion issues:

If your building is in or near a flood-prone area, consider utilizing these dry floodproofing techniques to make your building watertight and prevent floodwaters from entering.

• Keep a supply of flood-protective materials/products on hand to help divert water away from the building such as water-absorbent barriers or sandbags, or plastic sheeting/tarps for relatively shallow flooding.
• Install watertight shields over all doors and windows at least 3 feet above the BFE or the 500-year flood level, if known. The type of barrier used will depend on the size and type of opening.
• For temporary protection of large sections of a building such as large commercial doors or entranceways that may be exposed to deeper flood waters, water-filled barriers can be interconnected and stacked to divert water away from openings.
• Install moveable flood gates, permanent swing flood doors, or submarine doors (the latter two options provide permanent flood protection for deeper water) if feasible.
• For repetitive deep and prolonged flooding, permanent flood walls that surround the property may be considered.

Call Us Today!

When your business or home in Kailua-Kona has a flooding emergency, our local teams in Hawaii and Maui can help. Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Hilo Home Damaged by Flash Flood in Recent Rainstorms?

5/9/2023 (Permalink)

We restore rain damage in Hawaii and Maui 24 hours a day.

Aloha! Our teams in Hawaii and Maui respond to storm damage emergencies throughout the year. Hilo is the wettest city in the United States, receiving rain 275 days each year. Hilo is located on the windward side of the Big Island of Hawaii and receives moisture blowing in from the Pacific Ocean. The tropical rainforest climate is lush and tropical and many waterfalls and beautiful foliage from tropical plants and flowers blanket the region.

All that rain can cause damage to homes and buildings, too. Storms can cause flash flooding and water intrusion issues. Here is a recent Google review from one of our storm-damage customers:

“Wow these guys are amazing - we had a disaster water event from a storm and the next day they were out with all kinds of quality, new equipment, and manpower. Cleaned up then started with the drying process. Extremely courteous great guys. Can’t say enough. Rare to get service like this nowadays. Should be 10 stars!” Marc Sarosi

Services: Flood restoration, Water damage-related cleanup & repair, Water removal

Positive: Professionalism, Punctuality, Quality, Responsiveness

Call Us!

When your Hilo home or business has a storm damage emergency, our local teams in Hawaii and Maui can help. Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Powerful water Extraction Equipment Saves Flooded Home in Hilo?

4/18/2023 (Permalink)

We restore storm damage 24 hours a day in Hawaii and Maui!

Aloha! Our teams in Hawaii and Maui are trusted leaders in flooding and storm damage restoration services. Hilo locals have relied on us to restore storm and water damage for over twenty years. Our technicians use powerful water extraction equipment to pull the bulk of the water up quickly. Once the water is removed, we install industrial-grade air movers and blowers to dry the damaged areas thoroughly. We also monitor and document the drying process to ensure the area is completely dried.

Water Removal Equipment

• Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
• Infrared cameras may be used to find “hidden” water behind walls and ceilings
• Submersible and gas-powered pumps are used for the continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or commercial business in Hilo is flooded by heavy rain and has stormwater damage, our local teams in Hawaii and Maui can help. We’ll restore your flooding damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Rainstorm Floods Home in Hawi?

4/11/2023 (Permalink)

We restore rain damage 24 hours a day in Hawaii and Maui!

Aloha! Our teams in Hawaii and Maui are the go-to storm damage specialists Hawi locals rely on. Hawi averages 74 inches of rain each year. Storms are known to cause water damage and flash flooding. Major storms are not an issue for our team of professionals. We are part of a national network of over 1800+ franchises that can mobilize quickly to anywhere in the United States when storms cause significant damage. Here are some tips for things you can and should not do after a flooding event:

What To Do After Flooding

• Remove excess water by mopping and blotting
• Wipe excess water from wood furniture after the removal of lamps and tabletop items
• Remove and prop wet upholstery and cushions
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn the air conditioning on for maximum drying in summer
• Remove colored rugs from wet carpeting
• Remove art objects to a safe, dry place
• Gather loose items from floors

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods
• Don't leave books, magazines, or other colored items on wet carpets or floors
• Don't use your household vacuum to remove water
• Don't use television or other household appliances
• Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

Call Us Today!

When your home or commercial business in Hawi has stormwater damage, our local teams in Hawaii and Maui can help. We’ll restore your rain damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Appliance Cleaning Services in Keauhou?

3/28/2023 (Permalink)

We offer many deep cleaning services in Hawaii and Maui!

Our appliance cleaning services save our customers time and energy.

Aloha! If you have better things to do with your time than deep cleaning your oven and other kitchen appliances, we can help! Our teams in Hawaii and Maui are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to perform a full range of cleaning services to keep your appliances sparkling clean in Keauhou. We provide a full range of deep cleaning, decontamination, and deodorization services. Whether you need appliance cleaning or other deep cleaning services for your home, we are Here to Help. ®

• Appliance cleaning
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism
• Air Ducts and Heating, Ventilation, and Air Conditioning Units (HVAC)
• Biohazard and Sewage
• Trauma and Crime Scene

Call Us Today!

Our teams are ready to assist you with any deep cleaning services you need to maintain the cleanliness of your home. When your home or commercial business in Keauhou needs appliances or other cleaning services, our local teams in Hawaii and Maui can help. We’ll do the deep cleaning so you can spend your time doing things you love to do. We’ll deep clean your appliances “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

How Will I Know if My Rain-Damaged Property is Completely Dry in Hilo?

3/14/2023 (Permalink)

We restore storm damage 24 hours a day in Hawaii and Maui!

Aloha! Our teams in Hawaii and Maui have been restoring storm damage for Hilo locals for over twenty years. Most of the surfaces in homes and businesses are porous, so water will absorb into them easily. Although these surfaces may be dry to the touch, they may retain moisture, which, left untreated, can cause the materials to break down, warp, or cause mold damage.

Drying and Dehumidification Process

Our professionals use room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

• Monitor Floors
• Monitor Walls

Drying Equipment

• Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
• High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us Today!

When your home or business in Hilo suffers storm damage from heavy rains, our local teams in Hawaii and Maui can help. We’ll restore your damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Washing Machine Water Damage in Hawaii?

2/28/2023 (Permalink)

We restore water damage in Hawaii and Maui!

Aloha! Our teams in Hawaii and Maui have the training, equipment, and experience to restore water damage in Hawi, no matter how big the job is. A broken washing machine supply line can cause severe water damage quickly. Water is invasive and will seep into and underneath anything in its way. We use powerful, industrial-grade water extraction and drying equipment to pull the bulk of the water quickly.

Moisture Detection and Measurement

• Surface moisture meters
• Infrared imagery
• Evasive moisture detectors
• Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

When your home or commercial business in Hawi suffers damage from an appliance breakdown, our local teams in Hawaii and Maui can help. We’ll restore your water damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Locals Praise Water Damage Restoration Company in Kailua-Kona?

1/10/2023 (Permalink)

We restore water damage 24-hours a day in Hawaii and Maui.

Aloha! Our local teams in Hawaii and Maui always strive for five-star reviews from every customer we serve. Here is a recent Google review from one of our happy water damage customers in Kailua-Kona:

“This is the business to choose. I just can’t say enough good things about the service we got from SERVPRO of Hawaii and Maui. First, I called them, and they got back to me right away. Then, the great employee, Arthur, came to assess the flood damage THE NEXT DAY! Who does that these days? Apparently, no one but SERVPRO! Arthur was more than willing to show me how they determine where the water is coming from and other water damage. He spent the time to show me where they needed to cut exactly. When I went to inspect their work, the demo was immaculate and so clean that we were thrilled! The people that did the demo demonstrated that they were as concerned as a homeowner would be about the details. A huge Thank You to Arthur, Jimmy, Tsru, Reklai, Vanston, Richie, and Nick. You really went above and beyond to make sure your customers feel great about using SERVPRO! Well worth it!” Cecilia Wainright

Services: Flood restoration, Water damage-related cleanup and repair

Positive: Professionalism, Punctuality, Quality, Responsiveness

Call Us Today!

You never know when you’ll discover water damage in your Kailua-Kona home or commercial business, but when you do, our local teams in Hawaii and Maui are Here to Help.® We’ll restore your water damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

How Will I Know My Water Damage Is Completely Dried in Lahaina?

12/6/2022 (Permalink)

We restore water damage 24-hours a day in Maui. Key Words:

Lahaina locals and businesses need to know about our drying process!

Aloha! Most of the surfaces in homes and businesses are porous, so when they are exposed to water, the water can seep into them. Although these surfaces may be dry to the touch, they may retain moisture, which, left untreated, can cause the materials to break down, warp, or cause mold damage.

Drying and Dehumidification Process

Our local teams in Hawaii and Maui use room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

• Monitor Floors
• Monitor Walls

Drying Equipment

• Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
• High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us Today!

When your business in Lahaina has water damage, our local teams in Hawaii and Maui are Here to Help.® We'll restore your damage "Like it never even happened." Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

What Are Some of the Signs of Water Damage in Kamuela?

11/8/2022 (Permalink)

We restore water damage 24-hours a day in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui respond to water damage emergencies in Kamuela every year. Here are some of the ways to tell if you have water damage in your home or workplace:

• Dark or wet spots on the walls or ceiling
• Wet areas or water pooling on the floor
• Flaking, cracking, or bubbling paint or drywall
• Hearing the sound of running water that you can’t place
• Hearing the sound of dripping water that you can’t locate
• Visible dripping water you can see but dripping where it should not be
• Significant increase in your water bill for no known reason
• Strong, damp, musky odors
• Visible mold growing 

Wet areas or water pooling on the floor

If you notice water on your floor with nothing to attribute it to, you probably have hidden water damage.

Dark or wet spots on the walls or ceiling

Look for discoloration on your walls or ceiling inside and outside your home.

Flaking, cracking, or bubbling paint or drywall

Water seeping behind a wall will cause this to happen.

Visible dripping water you can see but dripping where it should not be

If you see any signs of water leaks, it may be a symptom of a bigger problem somewhere in your plumbing systems.

• Dark or wet spots on the walls or ceiling
• Wet areas or water pooling on the floor
• Flaking, cracking, or bubbling paint or drywall
• Hearing the sound of running water that you can’t place
• Hearing the sound of dripping water that you can’t locate
• Visible dripping water you can see but dripping where it should not be
• Significant increase in your water bill for no known reason
• Strong, damp, musky odors
• Visible mold growing 

Call Us Today!

When your home or commercial business in Kamuela needs water damage cleanup and restoration services, our local teams in Hawaii and Maui are Here to Help.® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Odor Removal and Sanitizing Services for Water Damage in Kamuela?

10/11/2022 (Permalink)

We clean and restore water damage in Hawaii and Maui.

Aloha! When your home in Kamuela has water damage, our teams in Hawaii and Maui follow a comprehensive, six-step process for returning your water-damaged property to preloss conditions. After we have extracted the water and dried the area, we clean, sanitize, and deodorize everything exposed to the water. Here is some information from our website describing these processes:

Contents Restoration

We pretest every item before cleaning to ensure we use the most effective cleaning method.

•  Wet Cleaning
•  Dry Cleaning
•  Spray and Wipe
•  Foam Cleaning
•  Abrasive Cleaning
•  Immersion Cleaning

Odor Removal and Deodorization

We identify and eliminate offensive odors. Our technical expertise, industrial-grade air scrubbers, and fogging equipment go beyond simply masking odors and other shortcuts that don’t work when your odor problem is severe or persistent.

•  Odor Removal and Deodorization
•  Air Scrubbers and Fogging Equipment

Sanitizing Treatments

When required, we use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

•  Antimicrobial and Antibacterial Treatments
•  Sanitizing and Disinfectant Treatments

Disposal

We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

•  Properly Dispose of Refuse

Call Us Today!

When your Kamuela home or commercial business needs water damage cleanup and restoration services, our local teams in Hawaii and Maui can help. Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Black Water Contamination: Cleanup and Restoration Services in Kailua-Kona?

9/6/2022 (Permalink)

We restore black water contamination 24-hours a day on Hawaii and Maui.

Aloha! Flood waters can carry untreated sewage, harsh chemicals, and microbes that can cause illness if ingested. Kailua-Kona locals can rest assured that our teams in Hawaii and Maui have the specialized training and certifications to restore areas contaminated by black water quickly and efficiently.

Category 3: “Black Water”

This water category is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for black water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• It may contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Category 2: “Gray Water”

• It may contain bacteria and viruses
• It can quickly degrade into category three if left untreated

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

• Water from a clean source like a broken water line
• If left untreated, it can degrade into category two or three

Call Us Today!

When you have exposure to black water or have any water damage emergency in your Kailua-Kona home or commercial business, our teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

What Is the Process for Restoring Water Damage in Wailuku?

8/23/2022 (Permalink)

We restore mold damage on Hawaii and Maui.

Aloha! Wailuku locals can rely on us to restore water damage “Like it never even happened.” Our teams in Hawaii and Maui follow this comprehensive process for every residential and commercial water damage restoration:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

Water damage can happen at any time. When you have a water damage emergency in your Wailuku home or commercial business, our teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

How Can I Keep My Water Heater From Leaking in Kamuela?

7/21/2022 (Permalink)

We restore water damage 24-hours a day in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui have restored water damage in Kamuela for over twenty years. Water heaters require professional maintenance to keep them running in top condition. Here is some information on water heater maintenance from the National Board of Pressure Vessel Inspectors:

Hire a qualified service professional to:

• Burners should be cleaned once a year for gas and oil-fired water heaters. Have the service professional inspect flues and vents for cracks or loose connections that could leak deadly exhaust gases.
   
• Have a qualified plumber replace your anode rod once every two to five years
   
• The service life of a temperature and pressure (T & P) valve is usually three years. Even if a T & P valve looks fine from the outside, manufacturers recommend they be removed and visually inspected for accumulations of corrosion deposits
• Call a qualified plumber if your water tank is leaking
  • If the T & P valve is discharging water or steam, the ONLY safe intervention is to remove the heat source by cutting off its fuel, if you can. For an electric heater, trip the circuit breaker; for a gas heater, shut off the gas.
  • If your water heater overheats, call a qualified plumber and allow the water heater to cool naturally. Never try to relieve the pressure yourself. Never add cool water to the tank; never try to cool it by spraying it with a hose. 

Call Us Today!

When your Kamuela home or commercial business has a water damage emergency, our teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Leaking In-Ground Sprinkler System in Kailua-Kona Home?

7/12/2022 (Permalink)

We restore water damage 24-hours a day in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui respond to water damage emergencies throughout the year in Kailua-Kona. Leaking in-ground sprinkler systems can damage your home’s foundation and waste thousands of gallons of water each month. Here are some tips for finding leaks in your sprinkler system:

• Find your main sprinkler system valve and shut it off
• Once you shut off the sprinkler system valve, look at the low flow indicator on your water meter. If it keeps moving, the water leak is inside your home.
• If the low flow indicator stops moving, the leak is in your main sprinkler system pipe
• To check for visible irrigation system leaks, turn off your sprinkler system valve and wait at least two minutes. This allows the main sprinkler system pipe to refill with water.
• Go to your controller and turn on the zone. Go to the zone you turned on and listen for water running.
• Do you see water bubbling up from the ground? Are there any wet spots or pooling of water?
• Look for broken sprinkler heads in the zone. If water is not hitting the target area or flowing out of the sprinkler heads, you will need to replace the sprinkler heads.
• Repeat this process for each zone in your irrigation system
• Call a certified irrigation contractor if you can’t fix the problem by replacing the sprinkler heads

Call Us!

When your Kailua-Kona home or commercial business has water damage, our teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Is Peeling Paint a Sign of Hidden Water Damage in Hilo?

6/7/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui have been restoring water damage for Hilo locals and businesses for over twenty years. Learning the symptoms of water damage can help find minor problems before they become significant issues. Here are some of the signs that you have water damage.

Wet areas or water pooling on the floor

If you notice water on your floor with nothing to attribute it to, you probably have hidden water damage.

Dark or wet spots on the walls or ceiling

Look for discoloration on your walls or ceiling both inside and outside your home.

Flaking, cracking, or bubbling paint or drywall

Water seeping behind a wall will cause this to happen.

Visible dripping water you can see but dripping where it should not be

If you see any signs of water leaks, it may be a symptom of a bigger problem somewhere in your plumbing systems.

Other signs include:

• Significant increase in your water bill for no known reason
• Strong, damp, musky odors
• Visible mold growing 
• Hearing the sound of running water that you can't place
• Hearing the sound of dripping water that you can't locate

Call Us!

When your Hilo home or commercial business has a water damage emergency, our teams in Hawaii and Maui are Here to Help. ® We'll restore your water damage in Hilo "Like it never even happened." Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Contaminated Water from Storm Runoff in Kamuela?

5/4/2022 (Permalink)

We are certified to restore homes compromised by contaminated water in Hawaii and Maui.

Aloha! Do you know that flooding is one of the top causes of water damage in the Hawaiian Islands? Our teams in Hawaii and Maui have over twenty years of experience mitigating and restoring water damage in Kamuela. Here are the three classifications of water damage we restore:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

• If left untreated can degrade into a category two or three

Category 2: "Gray Water"

• It may contain bacteria and viruses
• It can quickly degrade into category three if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Call Us Today!

When your Kamuela home or commercial business needs water damage restoration services, our teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Highly Trained Water Damage Restoration Team in Waikoloa?

3/1/2022 (Permalink)

We are trusted leaders in water damage restoration services in Maui and Hawaii.

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui follows this six-step process when remediating damage in Waikoloa:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

Waikoloa locals and commercial businesses can rely on SERVPRO® of Hawaii |SERVPRO® of Maui to restore water damage, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Root-Damaged Drain Pipe in Keauhou?

2/1/2022 (Permalink)

We are trusted leaders in water damage restoration in Hawaii and Maui.

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui has been cleaning and restoring water damage for Keauhou locals for over twenty years. We have seen all kinds of water damage, and many times this damage might have been prevented through routine inspection and maintenance. Here are some helpful tips to avoid many types of water damage.

Water Damage Prevention Tips

Here are some tips from the Institute for Business and Home Safety to prevent water damage:

• Never pour grease down the drain
• Plant trees away from lateral drain lines to prevent roots from damaging piping
• If your home’s sewer system is connected to the city’s sewer system, a particular problem for older homes, or if you are located downhill or below street level, contact a plumbing professional to install a backflow prevention assembly into your sewer system

Call a professional if you notice signs of a plumbing problem

• An increased monthly water bill
• Banging pipes
• Rust stains
• Moisture in the walls or on the floor
• Signs of wet soil erosion near the foundation

Call Us Today!

Keauhou locals and commercial businesses can trust the professionals at SERVPRO® of Hawaii |SERVPRO® of Maui to restore their water damage, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Hidden Water Damage Detection in Waikoloa?

12/7/2021 (Permalink)

We are trusted leaders in water damage restoration in Hawaii and Maui!

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring water damage in Waikoloa for over twenty years. We use advanced technology, like infrared cameras, to detect hidden water leaks behind walls. Here are some examples of the types of technology and equipment we use to help our customers save time and money:

Moisture Detection and Measurement Equipment

Recent advances, like infrared cameras, help us detect water through a wall, ceiling, or floor.

• We use infrared cameras to identify water locations for thorough water removal
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

Our technicians are on-call and ready to respond 24-hours a day, every day of the year. When you need emergency water restoration services for your Waikoloa home or commercial business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. Mahalo!

Franchises are Independently Owned and Operated.

Water Leak Damage in Makawao Home?

11/29/2021 (Permalink)

We restore water damage 24-hours a day in Maui and Hawaii!

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring water damage in Makawao for years. We use advanced technology, like infrared cameras, to detect hidden water leaks behind walls. Even a small water leak can increase your water bill by ten percent! The Environmental Protection Agency (EPA) offers these helpful tips for detecting water leaks in your home:

Water Leak Detection Tips

• A good method to check for leaks is to examine your winter water use. It’s likely that a family of four has a serious leak problem if its winter water use exceeds 12,000 gallons per month.
• Check your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, you probably have a leak.
• To check for a toilet bowl leak, place a drop of food coloring in the toilet tank. If the color shows up in the bowl within ten minutes without flushing, you have a leak. 

Call Us Today!

Water damage can happen at any time of the day or night. Our technicians are on-call and ready to respond 24-hours a day, every day of the year. When you need emergency water restoration services for your Makawao home or commercial business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. Mahalo!

Franchises are Independently Owned and Operated.

Hidden Water Damage in Kahului?

11/3/2021 (Permalink)

We restore water damage in Maui.

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui responds to water damage emergencies 24-hours a day in Kahului. When your home is damaged by water, your household items may require cleaning to restore them to pre-damage condition. We provide a full range of water damage restoration services including, contents restoration for your belongings. We pretest every item and may use one or a combination of the following:

• Dry Cleaning - used for cleaning light residues or to pre-clean before wet cleaning
• Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
• Spray and Wipe - effective for items that can’t withstand wet cleaning
• Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
• Abrasive Cleaning - involves agitation of the surface being cleaned 
• Immersion Cleaning - contents are dipped into a bath of the cleaning product 

Here are some ways you can protect your possessions from water damage:

• Store belongings in waterproof bins
• Keep belongings stored on shelving off the floor in garages or sheds
• Keep an up-to-date home inventory of your belongings

Call Us Today!

When you need water damage restoration services for your home or commercial business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® We’ll restore your water damage in Kahului, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are Independently Owned and Operated.

Flooded Floor in Kamuela?

10/4/2021 (Permalink)

We restore water damage in Hawaii and Maui.

Aloha. When we left our home in Kamuela to visit family, I had no idea my son had left the water running in the bathtub. (He thought he had turned it off, but a small stream of water was still coming out of the waterspout.) There was a towel left in the tub, and it blocked the drain, so when we came home that evening, we came home to a flooded floor! We called SERVPRO® of Hawaii |SERVPRO® of Maui, and they gave us some tips on things we could do while waiting for help to arrive:

What To Do After Flooding

• Remove excess water by mopping and blotting
• Wipe excess water from wood furniture after removal of lamps and tabletop items
• Remove and prop wet upholstery and cushions
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying in summer
• Remove colored rugs from wet carpeting
• Remove art objects to a safe, dry place
• Gather loose items from floors

Call Us Today!

When you need water damage restoration services for your Kamuela home or business SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® We have been restoring water damage for Kamuela homes and businesses for over twenty years. Call us at 808-329-6560. We’ll restore your water damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Roof Leak and Water Damage in Lahaina?

9/13/2021 (Permalink)

We restore water damage in Maui and Hawaii 24-hours a day.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui witnesses firsthand the damage a leaking roof can cause to a home or business in a short period of time. We follow the one-four-eight-hour rule, meaning that we will return your call within one hour, we will arrive onsite within four hours of your call, and we will contact your insurance adjuster within eight hours. Owner, Brian Konishi, shares his over twenty-five years of insurance industry experience with the team and the customers he serves. Here are some tips for keeping your roof leak-free from the Insurance Information Institute:

Repair and protect your home's exterior make

• Caulk and seal windows to guard against water seepage
• Inspect your roof for missing, damaged, and aging shingles and necessary repairs
• Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
• Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
• Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us!

When you need water restoration services for your Lahaina home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your water damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Water Damage in Waikoloa Home?

9/6/2021 (Permalink)

We restore water damage in Hawaii and Maui 24-hours a day.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring water damage for the Waikoloa community for over twenty years. Here is a water damage timeline from our website that explains the type of damage water will do in a short period of time:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

48 Hours to 1 Week:

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

Call Us!

When you need water restoration services for your Waikoloa home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your water damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Flooding Damage in Kailua-Kona?

8/3/2021 (Permalink)

We are trusted leaders in emergency water restoration in Hawaii and Maui.

Aloha. If you live in the Kailua-Kona area, you know that flooding can happen any time of the year. According to the Federal Emergency Management Agency (FEMA) floods result from rain, snow, coastal storms, storm surges, and overflows of dams and other water systems. SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring water damage for Kailua-Kona residents and commercial businesses for over twenty years. Here is some information from FEMA to help you prepare for a flood:

Preparing for a Flood
Make a plan for your household, including your pets, so that you and your family know what to do, where to go, and what you will need to protect yourselves from flooding. Learn and practice evacuation routes, shelter plans, and flash flood response. Gather supplies, including non-perishable foods, cleaning supplies, and water for several days, in case you must leave immediately or if services are cut off in your area.

In Case of Emergency
Keep important documents in a waterproof container. Create password-protected digital copies. Protect your property. Move valuables to higher levels. Declutter drains and gutters. Install check valves. Consider a sump pump with a battery.

Call Us Today!

When you need water damage restoration services in Kailua-Kona, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Our technicians are on call 24-hours a day to serve you. Call us at 808-329-6560. We’ll restore your water damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Water Damage in Waikoloa?

6/2/2021 (Permalink)

We have twenty years of experience mitigating water damage in Hawaii and Maui!

SERVPRO® of Hawaii |SERVPRO® of Maui has been responding to water damage emergencies in the Waikoloa area for over twenty years, and offer these some tips from the Insurance Information Institute to maintain and understand indoor plumbing systems:

Inspect appliance hoses and faucets. 

Immediately replace any hoses that have cracks or leaks and replace them all every five to seven years.

Inspect showers and tubs. 

Check the seal and caulking around showers and tubs to make sure they are watertight and reseal if necessary.

When away on vacation, shut off the water supply to the washing machine and never leave the house while the washer or dishwasher is running.

Know the location of the main water shut-off valve in your home.

A damaged hose or a burst pipe can send water racing into your home. Being able to locate and shut off the main water supply quickly will save stress, money, and time.

Install an emergency pressure release valve in your plumbing system.

This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.

Check plumbing and heating pipes.

Look closely for cracks and leaks and have any necessary repairs made immediately.

Call Us Today!

When you have a water damage emergency, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. We’ll restore your water damage in Waikoloa, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Shower Pan Problems in Kailua-Kona?

3/2/2021 (Permalink)

Hawaii and Maui are Here to Help.

Kailua-Kona residents want to know.

Have you had your shower pan inspected lately? According to a study conducted by the Insurance Institute for Business and Home Safety (IIBHS), homes more than twenty years old were 37 percent more likely to have water damage involving a shower, and more than half of these claims involved a damaged shower stall.

SERVPRO® of Hawaii |SERVPRO® of Maui has been responding to water damage emergencies for years in Hawaii and Maui, and many of these emergencies may have been prevented by annual inspection and maintenance to identify any small, potentially damaging issues before they became a bigger problem and repair. Here are some tips from the IIBHS for maintaining your shower pan:

• Inspect tile and grout every six months, paying attention to loose or cracked tiles or cracked and crumbling grout lines. Repair as needed.
• Test the shower pan annually by:

1. Blocking the drain
2. Fill the shower stall with about one inch of water
3. Use a pencil to mark the waterline
4. Leave the water standing in the shower pan for 8 hours
5. If the water level decreases, contact a plumbing professional.

Call Us Today!

SERVPRO® of Hawaii |SERVPRO® of Maui is ready to assist you with any water damage emergency 24-hours a day in Hawaii and Maui. Call us today at 808-329-6560. We’ll restore your water damage in Kailua-Kona, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Water Damage Disaster in Lahaina?

2/10/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Maui and Hawaii.

Fast Response Time Matters

Water damage is one of the most invasive and costly repairs a homeowner will ever face. This is because water can seep underneath floors and into walls and damage the structural supports if the leak goes undetected for too long.

For over twenty years, SERVPRO® of Hawaii|SERVPRO® of Maui has been proudly serving the Lahaina community and mitigating water damage emergencies of all kinds. We are on call 24-hours a day to respond to your call because we know that every moment counts when restoring water damage, and the sooner a structure is completely dried, the better chances of saving money on the repair work will be. Here is the water restoration process we typically follow for most jobs:

• Step 1: Emergency Contact
• Step 2: Inspection
• Step 3: Water Removal
• Step 4: Drying
• Step 5: Cleaning & Sanitizing
• Step 6: Restoration

Call Us Today!

Whether you have a flooded floor in Waikoloa on the Big Island or a water damage disaster in your Lahaina home on Maui, SERVPRO® of Hawaii|SERVPRO® of Maui has a team of water restoration technicians on call 24-hours a day to assist you. Call us today at 808-329-6560. We’ll restore your water damage, “Like it never even happened.”

SERVPRO of Hawaii® | SERVPRO® of Maui is independently owned and operated.

Hidden Water Damage in Hilo?

1/27/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Hawaii and Maui.

Water damage can happen at any time.

SERVPRO® of Hawaii|SERVPRO® of Maui responds to water damage emergencies 24 hours a day in Hilo because we know that swift action is necessary to avoid costly repairs. Water is very invasive and will seep into walls and under floors, causing hidden water damage to the structure if left untreated for too long. 

According to a study published by the Insurance Institute for Business and Home Safety (IIBHS), homes older than thirty years were three times more likely to have a plumbing supply or drainage problem. Here are some loss prevention and maintenance tips from the IIBHS:

• Visually inspect plumbing pipes annually, look for condensation around the pipes or an obvious leak and corrosion.
• Pay attention to your water bill. A significant increase could indicate a leak.
• Call a plumber at the first signs of rust-colored water, backed-up toilets or sinks, and cracked or warped flooring.
• Check supply lines to household appliances to make sure they are installed properly and inspect to make sure there are no kinks in the line. If kinks are present, replace the hose.

Call Us Today!

When your Hilo home or business requires water damage restoration, SERVPRO® of Hawaii|SERVPRO® of Maui has a team of water restoration technicians on call 24-hours a day to assist you. Call us today at 808-329-6560. We’ll restore your water damage “Like it never even happened.”

SERVPRO® of Hawaii /SERVPRO® of Maui is Independently Owned and Operated.

Immediate Steps to Take to Prevent Home Flooding & Water Damage

1/5/2021 (Permalink)

If you are in Maui and your house is flooding, follow these tips to prevent the damages from being worse than they have to be.

One of the most common and serious types of emergencies your property can face is water damage. Whether the cause be a storm, flooding, an HVAC leak, a burst pipe, or anything else, the situation usually requires fast action for the sake of safety and defending your belongings and home. Here in Maui and the Big Island, flooding is always a risk. Act immediately to stop the damage, as the longer you wait, the more severe the damage will likely become. In today’s blog, we’ll be going over some crucial steps to take so you are ready for an emergency beforehand. However, if it’s already too late and water damage has already occurred, contact SERVPRO of Hawaii/Maui ASAP to get the water damage mitigation and/or cleanup services you need.

Take Preventative Steps As Soon As Flooding Starts

In our previous post, we covered some things you can do to prevent water damage from flooding in your home long in advance. This blog covers steps to take once flooding starts. If a storm is already occurring or is imminent, follow these steps to minimize water damage to your property:

• Check and clean downspouts and gutters — Regularly clearing debris from your drains is important for preventing water buildup during a storm. 
• Use sandbags — Block off any gaps that could lead to flooding with sandbags.
• Move valuables to a higher location — Items such as electronics, furniture, rugs, and other valuables should all be moved to above the flood line if water damage is imminent.

• Take videos and photos of flooding — While this won’t prevent water damage now, it will help you with your flood insurance claim later on. 

Ultimately, defense against water damage from flooding is best achieved long in advance through proper precautions. If you are under flood warning, it’s important to consider your own safety before the safety of your belongings. Depending on the type of flood, you should either evacuate, move to higher ground, or stay where you are. Local news, EAS, NOAA Weather Radio, etc. provide recommendations before a storm. 

Restoring Your Maui Property Following Water Damage

It can take time to restore your house back to its previous condition following flooding. To make sure water damage restorations are most effective, turn to the water damage mitigation and cleanup experts at SERVPRO of Hawaii/Maui. We will handle all aspects of your property’s restoration, as well as the immediate mitigation of damages, so as much of your property is salvaged as possible. If you are on the Big Island of Hawaii and your property has suffered serious water damage, the expert restoration and cleanup team at SERVPRO of Hawaii/Maui are here to help. Contact us today for 24/7 emergency services or to ask a question regarding water damage cleanup or flood prevention.

Guide to Preventing Flood Damage in Your Home — Part II

1/4/2021 (Permalink)

Water Damage Restoration Maui: Prevent Flood Damage — Part II

In part I of this series, we covered a few different things to consider to prevent flood damage in your home. Specifically, we went over the following preventative measures:

• Foundation maintenance
• Location planning
• Using your landscape for flood protection

Today, we will consider exploring more ways to protect your property from flood damage. 

If your property has already been damaged by a flood and you are looking for cleanup and restoration services, SERVPRO of Hawaii/Maui offers 24/7 emergency support. Contact us today to mitigate damages promptly or to speak to a technician about any questions you may have. 

(808) 329-6560

Understand Your Risks

The extent of preparation justly called for regarding flooding is tied to the level of risk your region faces to flooding. Here in Hawaii, anywhere along the coast is typically going to be at a higher risk of flooding. To get an accurate understanding of the risk of living where you live, use the FEMA Flood Map. 

Get Flood Preventing Renovations

If you are living in a flood-prone area, it may be a good idea to renovate your house so that it is better capable of withstanding the rising tide, so as to minimize flood damage. Here are a few ways to do that:

• Put your home on stilts or piers — While this can be expensive, it can provide substantial long-term protection to your house. Ideally, new builders will do this for homes already in high-flood risk areas.
• Apply sealants and coatings — A far less expensive option is to coat your foundation, walls, doorways, windows, etc. with a sealant to prevent floodwater from getting inside even during times when the tide is higher than ground-level.
• Get a sump pump and/or foundation vents — Doing this provides your house places for water that gets into your house to go to reduce damages.
• Grade your lawn away from your house — When your lawn tilts away from your house, it channels surface runoff out and away from it instead of pooling it around it.
• Raise electrical outlets/switches — Electrical damage from flooding can be enormously expensive. Making sure all outlets, sockets, circuit breakers, and so on are at least a foot above flood damage can save you a lot of money in case your home gets flooded. 
• Point your downspout away from your property — Here’s one that’s totally free: double-check to make sure that all your downspouts are directed away from your house and that after water goes down them they have channels that take them away from your property. 

Next Time

We hope these tips have been useful for you, in considering how to best prepare for flood in the long term. In our next blog post, we’ll be looking at preventative steps you can take once flooding starts to actually occur. Time is of the essence! Don’t let yourself get caught in torrential rain or under the rising tide without being prepared. 

However, if you find the worst happening to you, know SERVPRO of Hawaii/Maui is always here to help. Our team of cleanup and restoration technicians are trained, certified, and highly experienced in what we do. If you have a water emergency or would like to schedule a service at your home, please reach out to us at 808-961-6560. We are available 24/7.

Guide to Preventing Flood Damage in Your Home — Part I

12/3/2020 (Permalink)

If you are on the Big Island of Hawaii and have suffered severe flood damage, contact SERVPRO of Hawaii/Maui for water damage cleanup today.

Imagine if your whole life was suddenly washed away in a single day. It may sound terrible, but this grim reality occurs to thousands of homeowners each and every year. Fortunately, there are some preventative measures you can leverage to prevent your home from flooding — saving your belongings and yourself from a very stressful situation. This blog, brought to you by SERVPRO of Hawaii/Maui, lays out some of the ways you can prevent flood damage. 

Has your home already been flooded and you’re looking for water damage cleanup here on the Big Island? Our restoration company is here to provide you with the fast, effective services you need to mitigate damages and get your home back to its normal condition. Reach out to us today for emergency services or if you have any questions about what we can do to help now!

(808) 329-6560

Examine Your Foundation

When it comes to mitigating flood damage, we should always start with the basics. In this case, that means protecting your foundation by fixing any cracks in your basement that risk letting water seep in overtime and becoming increasingly larger and more dangerous. Many people think a flood is always going to be something dramatic such as a hurricane or a typhoon, yet in many cases, a leak or a drip can end up being just as damaging. To address cracks in your foundation, all you need is some masonry caulk and mortar. After fixing any cracks, keep an eye on it over time. If you see cracks continue to get progressively worse, it’s a good idea to get professional assistance. 

Consider Your Location

While we are mostly concerned in this guide with protecting your home from flooding in an immediate way, this point is more strategic and long-term in its nature. That is to say, the best way to ensure that one’s home is not flooded is to live in an area where flooding is uncommon, or at least where communities are designed and tested against the natural threats of their particular climate adequately. Of course, we don’t always have lots of choices when it comes to our homes’ locations. One useful resource we can turn to when considering a new home is the interactive FEMA flood map, which categorizes different regional zones on a scale from mostly safe to high risk of flooding. These maps can also be relevant for those who currently don’t have flood insurance and want to understand how relevant that type of insurance would be for them based on their location and risk factors. 

Use Landscaping for Flood Protection

More immediately implementable flood protection is to design and/or modify your landscape with this goal in mind. This is one of the best ways of keeping your home safe. Ditches and other features designed for channeling rainwater away from your building are also very useful for preventing flooding. Be sure to keep your landscape clean — including property features such as downspouts and gutters. If these get clogged with debris, they’re not going to function as efficiently, risking putting your home in line for potential water damage.

Continue Reading in Part II

Read part II of this two-part article series to learn more about how you can prevent your property for flooding.

When preparing for the worst, it may seem like a pointless waste of time. Even if your region’s risk of flooding is only 1%, it’s still worth taking seriously, as to not prepare is to leave yourself subject to greater damages when that 1% becomes a reality. 

If the worst does happen to you, SERVPRO of Hawaii/Maui is here to help. Our team of cleanup and restoration technicians are trained, certified, and highly experienced in what we do. If you have a water emergency or would like to schedule a service at your home, please reach out to us at 808-961-6560. We are available 24/7.

5 Useful Water Damage Mitigation Tips

12/1/2020 (Permalink)

SERVPRO of Hawaii/Maui provides high-quality water damage restoration services to homeowners all around the Big Island of Hawaii. Contact us anytime.

There is only so much water damage mitigation you can do on your own. At the end of the day, when water damage is causing you problems, you need professional help FAST to get it cleaned up and your property restored. If you are on the Big Island of Hawaii and are struggling with some serious water damage, contact SERVPRO of Hawaii/Maui for the high-quality water damage cleanup and restoration services you need. Our number is (808) 329-6560, and we are available for 24/7 emergency services. 

When your property has suffered a burst sewer line, a pipe that is leaking, or a natural disaster, it can often leave your home severely water damaged. In such situations, it is critical to identify the cause and act quickly to prevent further destruction. 

It can be enormously stressful to deal with water damage, with it potentially leading to all other sorts of problems down the line. While it’s important to get repairs done by professionals, there are a few things you can do to help limit water damage where possible as well. In today’s blog, we’ll be discussing five DIY water damage restoration tips you can use to immediately begin addressing water damage in your home. 

What Can Water Damage Impact?

Water is crucial for life, but when it gets somewhere it’s not meant to be, it can cause all sorts of destruction. As a homeowner, you should understand what parts of your property are most at risk for water damage. After a storm, flooding, or other type of water damage, always be sure to inspect the following components:

• Drywall
• Insulation
• Wood
• Framing
• HVAC
• Pipes
• Floor coverings
• Etc.

How Severe Are the Damages?

To determine if it’s a water cleanup job you can do by yourself or you should hire a specialist for can be determined by evaluating a number of key factors:

• Water Volume — If you have the right tools, when there is only a small amount of water, you can often manage it on your own. Significant flooding, on the other hand, means it’s time to call a professional. 
• Source of Damages — Certain types of water, such as blackwater and gray water, need to be handled with care, as they may contain contaminants or other health hazards. 
• Severity of Damages — Light damage can generally be handled by homeowners, while significant damage can require more expeditious care and accurate repairs. For example, flooding on an upper floor can lead to water seeping through the floor and into the ceiling in the floor below, causing greater and greater damage the longer it goes unmitigated. 

5 Tips for DIY Water Damage Restoration in Your Home

After getting a picture of the situation, consider the following tips to ensure repairs are done quickly. Be aware that wet materials can start developing mold growth in a day, so there’s little time to wait!

#1: Disconnect Outlets

One of your first priorities after water damage in your home has occurred is to unplug all electronics in the vicinity immediately. You may not yet see the full extent of the water damage, and it’s important to be careful. If electronics become damaged, repairs will generally take longer and be more expensive, with the need for hiring an electrician.

#2: Start Addressing Mold

If you see mold starting to form, there are a few things you can do right away to mitigate it. When it’s a small area, you can cut it out of the wall and dispose of it. It’s also important to stop any air flow in the area to prevent further spread before a mold specialist can stop the contamination. 

#3: Start the Drying Process

While you may not have access to industrial fans, dehumidifiers, and other dry-out equipment that water damage cleanup companies such as SERVPRO do, you can start the dry out process right away. Properly drying out an area will help lessen the damage.

#4: Remove Damaged Materials

Avoid mildew by removing materials such as rugs and insulation that have become waterlogged. Consider focusing on floors and ceilings first, as these areas are the most at risk of causing serious structural damage. 

#5: Disinfect the Area

Water in your home is an open invitation for bacteria and other microorganisms to thrive. Once you remove the damaged materials, disinfecting the area is important to prevent mold and other potentially health-damaging issues before the restoration process fully commences. Spray surfaces with bleach and wipe them down. 

Get Professional Water Damage Restoration Services in Hawaii

If you are looking for guidance or professional help with water damage beyond what you can handle on your own, contact the experts at SERVPRO of Hawaii/Maui for 24/7 support. When your property has suffered water damage, we’re here to get it cleaned up and restored ASAP, saving you on stress and expenses. Don’t wait — get started today! 

With proper care, we can restore your home back to normal. We follow the comprehensive SERVPRO method for water restoration. Don’t let the expenses or the health hazards become too great — call us now to get the support you need for your home!

(808) 329-6560

Most Common Forms of Water Damage

11/2/2020 (Permalink)

Avoid water damage

SERVPRO of Hawaii/Maui is your go-to water damage cleanup company on the Big Island of Hawaii. We don’t only clean up water damage, we also offer water damage restoration services 24/7. Our goal is to deal with water damage as soon as it occurs and return your property to the state it was in before, as if no damage had occurred. 

We specialize in dealing with all different types of water damage. In today’s blog, we’ll be discussing the 3 main categories of water damage, referencing some of the most common types of damage that occur in each category. If your property is suffering water damage of any kind, contact SERVPRO of Hawaii/Maui today!: (808) 329-6560.

3 Categories of Water Damage

Water damage can occur from your pipes, from external flooding, and from many other sources. For a water restoration company like ourselves, it is important to know what the source of the water is, but equally important to know what kind of water we’re dealing with. There are three categories of water damage:

• Clean water damage
• Grey water damage
• Black water damage

#1: Clean Water Damage

As you might guess because of the name, clean water damage — which is Category 1 on the Institute of Inspection, Cleaning and Restoration Certification’s (IIRC) scale — includes water damage from things such as broken pipes, sinks, overflowing bathtubs, appliances, and water supply lines. This is the least severe type of water damage, as it involves “clean water”, i.e., water free from sewage or toxins. Any of your belongings, carpeting, walls, etc. that are damaged by category 1 water damage is likely to be able to be dried out without any major problems later on. 

#2: Grey Water Damage

Category 2 water damage involves “grey water.” Grey water includes water from washing machines, sump pump backups, and toilets. This category of water damage is unlikely to be harmful to humans, but it may contain chemicals and waste that could prove harmful down the line. 

#3: Black Water Damage

The final category of water damage entails “black water”. This is the most extreme type of water damage, and action must be swift to mitigate serious health effects. Black water entails things such as seawater, groundwater, sewage, and other types of flooding. After your property suffers from black water damage, it will require significant renovation and disinfecting. 

A Solution for All Types of Water Damage on the Big Island

If you are on the Big Island of Hawaii and your property has suffered any of these three kinds of water damage, the expert restoration and cleanup team at SERVPRO of Hawaii/Maui are here to help. We offer sewage cleanup for category 3 water damage, along with general water removal for all different types of properties. Contact us today to learn more about how our water restoration process can help you!

5 Steps for Choosing a Water Damage Restoration Company

10/13/2020 (Permalink)

Has your property been damaged by water? While acting fast is critical to prevent further damages, it’s worthwhile to weigh your options before you make the call. When it comes to your water cleanup, you need water restoration experts you can count on on the job, not some amateurs. 

There is no time to waste going around and getting estimates from one water restoration company then the next. The longer you wait, the worse the damages will get, and the more the estimates will likely go up. What you need more than anything is a team with a well-established reputation for excellence, that can quickly and accurately assess the damage, and begin repairs pronto. 

If you own or manage a residential or commercial property in Maui, be prepared for the fact that at some point in the not too distant future, there’s a good chance you will encounter some form of water damage. While it’s still not an emergency, please check out the SERVPRO of Hawaii/Maui testimonials page to read what our customers are saying. 

Have you encountered water damage and it is an emergency? Reach out to us now and we’ll get someone over to your property for an assessment in an hour or less. 

Request Help Online    Call: (808) 329-6560

How to Find the Right Water Restoration Service

Here are five tips for picking a water cleanup and restoration service in Maui:

#1: Include it in your insurance plan

Sometimes it’s required by local regulars to have water damage coverage in your homeowners or business insurance. However, even if it is not required, it’s always a good idea here in Maui. You never know when water damage will occur; it’s best to be prepared and protected in advance — and that definitely includes making sure you have the insurance coverage you need, otherwise you may be hit with a hefty bill after an emergency.

#2: Make sure the professional water cleanup team is licensed

Both national and regional governments have accreditation programs set up to help regulate the water restoration industry and give property owners greater confidence in the reliability of the water restoration experts they hire. You can read about SERVPRO of Hawaii/Maui’s license here. Our company also has the following certifications:

• ASD - Applied Structural Drying Technician
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

#3: Understand the costs of restoration beforehand

The costs of water damage repair can vary widely, depending on the type and extent of damages. Be prepared for the fact that urgent work will typically come with a premium price. However, what typically comes with an even greater price is putting off service and allowing the water damage to get worse before you get it dried, cleaned up, and restored. 

#4: Ask for a referral

Customers that are satisfied with the restoration work that has been done will often give positive reviews. After reading through our testimonials, reach out to us if you would like to speak with a past customer regarding things such as the speed and quality of the restoration. 

#5: Make sure the restoration company offers 24/7 service

Water damage doesn’t wait for normal business hours to strike, and it’s usually important to act immediately to address the potential damages. That’s why SERVPRO of Hawaii/Maui — locally owned and operated by Brian Konishi and his family — provide the Big Island of Hawaii and Maui with 24/7 emergency response to any part of the island. We have an office in Kona and warehouses in both Kona and Hilo, so are able to respond rapidly to anywhere on the island. 

We have decades of experience working with insurance companies, helping make the difficult cleanup and restoration process as smooth and painless as possible for our customers. We respond to a lot of water and fire damage situations, as well as instances of mold damage.

Disaster Planning Isn’t Fun, But It Will Help You Save

When you’re dealing with a sewage leak, flooding, or another type of water damage, contact SERVPRO of Hawaii/Maui for 24-hour emergency service. We are:

• Faster to Any Size Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated

Call us today at (808) 329-6560 to get started or to ask us any questions to prepare you for what more to expect from water damage. 

The Most Important Step in Water Damage Restoration

9/30/2020 (Permalink)

When you call a water restoration company such as SERVPRO of Hawaii/Maui to assess a water-damaged property, our goal is to create a plan of action and then implement it to restore your home to how it was before the water damage occurred. One of the most crucial steps in our water damage restoration process is the dry out. 

Due to the fluid nature of water, it can get deep into your drywall, your baseboards, and all kinds of other places. When there is a water damage emergency in your Maui house, simply airing out a room or using a fan is not likely to be sufficient to dry out an area before it becomes seriously water damaged. It’s always best to call a certified water mitigation specialist to come examine your property, make a plan of action, and then begin the dry out process.

SERVPRO of Hawaii/Maui offers residents and businesses all over the region 24-hour emergency restoration services. Our locally owned and operated water damage repair and restoration company responds fast to all sorts of water damage, knowing that time is of the essence, and can make the difference between minor surface damage and major structural damage. Contact us online or call (808) 329-6560 to get help!

The Water Damage Dry Out Process

In most cases, one of the most important parts of the repair and restoration process following water damage is the dry out. The dry out is all about one thing: MITIGATION. Before any restoration can really begin, it’s important to get your home dry in order to stop the damage from continuing to worsen. For safety reasons, as well as for mitigating mold growth and preventing structural damage, getting your property dry fast is crucial. Our water restoration company uses equipment such as industrial-strength fans and dehumidifiers to thoroughly dry your property, both the surface and, more importantly, the deeper, more structural parts of the building. If your insurance covers water damage restoration, which it usually does, it will also often require you get the dry out started as soon as possible — so it is in both your private and your financial interest to get the house dry as soon as possible. 

After getting your home ready for the dry out process by turning off the power, checking for any gas leaks, and making sure the building is still structurally sound and safe to work in, we begin the process of drying. As a start, opening windows and using professional equipment to promote air flow is important for drying things out. 

What tends to drag out the dry out process the longest are areas such as insulation, wallpaper, and backboards. These areas are particularly good at creating a “seal” that holds moisture in the walls. There are a number of methods we can implement to help these areas dry out faster. 

When drying out your home, containment is a top priority. Our dry out crew approaches the project with the goal of halting further damage, and prioritize containment and damage reduction to your home. 

Get Professional Water Damage Restoration Services in Maui

The dry out process involves a number of steps and strategies, depending on how your home has been damaged by water. To prevent your home from becoming permanently impacted by water damage, it’s vital to hire professional restoration specialists to implement water damage repair and restoration techniques. Whether the water damage has been caused by a plumbing issue or by a storm, acting immediately to get the water dried out and the restoration underway can be the difference between an expensive bill that you have to pay and a less expensive bill that is covered by your insurance. For a stress-free claims process, SERVPRO can help manage the insurance paperwork and process. Call for details.

Hire SERVPRO of Hawaii/Maui for water damage restoration now!

Contact Online     Call: (808) 329-6560

Our Water Damage Restoration Process

9/9/2020 (Permalink)

There are six steps to the SERVPRO water damage restoration process. In today’s blog, we will be covering each of those steps in detail, giving you the information you need to understand what your restoration will look like and how working with SERVPRO of Hawaii/Maui will help you save money while getting high-quality repairs. We follow a scientific approach to removing water, cleaning up damages, and documenting the process from beginning to end. If you are in Maui or on the Big Island, SERVPRO of Hawaii/Maui is here to get your property back to or better than it was before the water damage. Reach out to us today to schedule cleanup & restoration services!

Get Emergency Service

Step #1: Call Now!

Seriously — if you are reading this and your home has recently suffered water damage, pick up your phone and call us ASAP. The cleanup and restoration process after water damage should not be put off. The longer you wait, the worse the damage will become. That’s why the SERVPRO customer care center is open 24-hours a day. We are ready to respond immediately after you call us. When you call, the SERVPRO specialists will ask you several questions, including: 

•  Your name and contact information
•  Your insurance information (if applicable)
•  The street address of the water-damaged home or business
•  When did the flooding or water damage occur?
•  What caused the water damage (if known)?
•  Is there electricity available (on-site)?

Have this information ready so our team can start providing you the emergency water damage cleanup and repair services you need promptly and efficiently. 

Step #2: Inspection & Water Damage Assessment

After you make the call, our team will come to your property and conduct a detailed inspection of the damage. This gives us the information we need to determine the appropriate plan of action. During our survey, we:

• Look for the source of water and stop it
• Check for contaminated water
• Identify the type of water — white, gray, or black
• Survey the damages
• Complete a safety inspection
• Move your furniture and block items to help prevent stains, rust, mold, and other types of damage

Step #3: Water Removal

After inspecting the damage and moving objects out of harm’s way, we get started extracting the water from your home. We work hard and use special equipment to reduce the drying time, prevent mold, and minimize secondary water damage. We use trucks mounted with vacuums and powerful pumps to give us the ability to remove hundreds or even thousands of gallons of water from your property as fast as possible. 

At this stage, we also can conduct complete move-out services, to help prevent your belongings from becoming further damaged. During the removal process, we will inspect your carpet and floors for damages, and take quick action to prevent any further damage. 

Step #4: Drying & Dehumidification

After we have removed the majority of the water from your walls and floors, there will still be water absorbed into your wood, carpet, and drywall that needs to be addressed. It’s important to keep drying your home to try and prevent swelling, warping, and breakdown. SERVPRO of Hawaii/Maui uses special dehumidifiers and monitoring equipment to carefully dry your home to acceptable levels, keeping a close eye on the moisture levels of your walls and floors.  

Step #5: Cleaning & Sanitizing

After your home is dried, it will most likely need professional cleaning treatment. That can involve a number of things, depending on the severity of the damages your property has suffered. We restore your home’s contents through a number of techniques, including:

•  Dry Cleaning
•  Wet Cleaning
•  Spray and Wipe
•  Foam Cleaning
•  Abrasive Cleaning
•  Immersion Cleaning

We implement the cleaning necessary to help save as much of your home from water damage as possible.

During this step, we will also identify and eliminate offensive odors with our industrial air scrubbers and fogging equipment. This equipment is designed to help freshen the air and eliminate odors that even some of the toughest consumer-grade equipment cannot treat. 

Next, depending on the scenario, we will sanitize your home to eliminate bacteria, microbes, and other types of infectants, and also remove and dispose of material that has been damaged beyond repair. 

Why Choose SERVPRO of Hawaii/Maui

SERVPRO of Hawaii/Maui can handle the initial damages, mitigation of further damages, as well as rebuilding and restoring the area that has been water damaged. Having one company instead of many handling these processes can help save time and keep costs low. You will be dealing with a team that has been on the ground since day one, and who can provide you the full range of services your property needs to bring it back to full functionality. 

SERVPRO of Hawaii/Maui is a locally owned and operated SERVPRO franchise owned by Brian Konishi and his family. Our company serves the entirety of the Big Island of Hawaii. With offices in Kona and warehouses in Kona and Hilo, we are able to reach any part of the Big Island quickly in cases of emergency. We are available for emergency services 24/7. Whether you are experiencing water damage, fire damage, or a severe mold problem, SERVPRO of Hawaii/Maui is here for you every step of the way. 

If your property has been or is currently being damaged by water, call SERVPRO of Hawaii/Maui ASAP to get the emergency restoration services you need. For a stress-free claims process, we can help manage the insurance paperwork and process as well. In many cases, you won’t have to pay a dime. Call for details.

(808) 329-6560

**SERVPRO Hawaii now offers professional COVID-19 cleaning services. Our licensed professionals are trained and experienced in biohazard decontamination and chemical spills and always adhere to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. If you are interested in a free quote for our commercial defensive cleaning services, or are you a consumer who wants to learn more about the program, call us today.

During these Extraordinary Circumstances

3/23/2020 (Permalink)

Keep calm and call SERVPRO poster

During these extraordinary circumstances we are still open and ready to help with your water damage emergencies. Pipes don't know we have a pandemic. We are fully trained and equipped to deal with bio-hazard cleaning, we can perform disinfecting clean-ups whether it is prevention or mitigation. We stay updated and respectful of all CDC and local Health Departments announcements. Health of our local community here on the Big Island, which we are a vital part of, is our mission. We hope you will stay healthy and practice social distancing. Help your close ones and your neighbors, we are one Big (Island) Ohana. If you have any questions regarding disinfecting cleaning or water/fire damage mitigation or even mold testing & remediation you call call us 24/7 at 808-329-6560

Flood Damage Big Island – Large or Small Disasters

3/2/2020 (Permalink)

Hawaii is well known for its exposure to natural disasters such as tornadoes and hurricanes. Flooding from these events causes millions of dollars in damage every year, and immense hardship for residents and visitors. We also have our share of fires, leaking pipes, and mold infestations that require remediation and restoration.

SERVPRO responds to flood damage on Big Island on a 24/7 basis. We also have teams ready to clean up after a fire, water damage from leaking pipes, and mold colonies that are out of control in our hot, humid climate. We have the experience, the training, the equipment, and commitment to our clients to make it right after a disaster of any size. We can mobilize large teams to respond to any size of event relying on SERVPRO teams from around the country.

Experience & Training

Our team has experience in dealing with many events on Big Island. We are IICRC certified (Institute of Inspection, Cleaning, and Restoration Certification, which is the non-profit certifying body for the cleaning and restoration industry). We also can tap into experts as needed. E.g., biohazard cleanup often required after a flood damage event.

Equipment

Responding to any size of event requires a multitude of equipment. We have truck mounted water extraction pumps, submersibles, mounted extractors, moisture sensors, drying equipment, and more. Whether it is cleaning up after a water leak or a flood, we clean and sanitize your home or business. We also have available the required chemicals to remove mold and contaminants as needed.

Commitment to Our Clients

We respond on a 24/7 basis within a four-hour time-frame. SERVPRO assesses the situation and mobilizes the team and equipment to mitigate the damage and minimize the time you are out of your home or business. We aim to return your premises to you, "Like it never even happened."

What to Do if There Is a Water Leak Around a Window

3/2/2020 (Permalink)

Leaky Windows?

The natural elements can wear down the integrity of a home. Over time, the homeowner may notice leakage around a window, which can possibly result in wood rot, mold and water damage. The longer the leak is left unaddressed, the more the repairs will cost.

Locate the Problem

Even a slow drip can mean that more water is sitting inside the wall. Once a homeowner notices moisture trickling from a window when it rains, the first step is to carefully look at the wall around the area to find the source of the leak. However, thanks to gravity, appearances can be deceiving; liquid may pool in one place, but that place is not always the leak's origin.

Two common problem areas are the edge and the rubber seal. The gap between the edge and the surrounding wall is usually sealed with caulk. Eventually, the caulk dries out and begins to peel and chip. Like caulk, the rubber seal situated between the panes and frame can ultimately dry out, creating rips in the rubber.

Gauge the Severity of Damage

Depending on the severity of the damage, the window may need to be replaced. A replacement is usually warranted when decaying or softness is found on nearby surfaces. However, even if the surrounding surfaces seem to be structurally sound, the homeowner should not just re-caulk the gaps without getting an expert's opinion on the full extent of the damage.

SERVPRO of Hawaii Can Help

A specialist at SERVPRO Hawaii can determine whether any ceiling tiles or drywall have sustained damage. After he assesses the situation, the restoration technician will give the homeowner the best remediation option to make the damage disappear. By acting quickly, the homeowner can prevent expensive repairs in the future. SERVPRO of Hawaii is always ready to help the residents of the Big Island to solve their water damage problems.

Need Emergency Service? Call Us 24/7 – 808-329-6560

2/23/2020 (Permalink)

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Hawaii

SERVPRO of Hawaii specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Hawaii/Maui County 24 Hour Emergency Water Damage Service

2/21/2020 (Permalink)

SERVPRO of Hawaii/Maui is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 808-329-6560

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Hawaii/Maui has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Hawaii/Maui

SERVPRO of Hawaii/Maui specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Copper water lines.

1/13/2020 (Permalink)

Copper water line fixed after a leak with a coupling.

Recently we were called to mitigate a water leak which was caused by a copper line. Surprisingly, the leak was slowly developing in the wall until the owner noticed a wet ceiling in the garage beneath. The wall was cut, the leak was located and fixed with a coupling. This was just a tip of the iceberg of what needed to follow. Next we are removing the floor, the ceiling in the garage below, clean, sanitize and setup our drying and dehumidifying equipment. 

After a short conversation with an owner, he said that the type of copper pipe used was different than what should, there was type M used (which is up to specs in most cases) and he thought that L should have been used, which is always better to overbuild but it is also more costly. We can't stress enough how crucial it is to use licensed, reputable and trusted plumbers and electricians. Besides the type of the line, we also had an issue with Chinese copper products in California in 2003-2008 which made its way to Hawaii as well. There is plenty of information on that topic online. Currently, we are responding to a lot of leaks and some were caused by Chinese products. One more thing that might develop a small leak are humans, often when we are putting a picture frame on the wall and use incorrect or too long nail and this nail is accidentally touching the copper line hidden in the wall, it develops corrosion besides a potential puncture. What we should learn from it is the following: before closing on a property, home buyer should get the warranty information in writing on the pipe and or fittings from the builder. When building a new installation, always use products made in America since some stores still sell Chinese defective products. Plumbing inspections are another great way trying to spot and prevent potential leaks in existing installations.

Happy and Safe Holidays

12/13/2019 (Permalink)

Typical fridge leak to pay attention to.

Holiday season puts a bigger stress on all of us but also on our home appliances. Oven works overtime just as our stomachs. Fridge will have more work to do as well with constant door opening, more food to keep cold but most importantly more ice making. With time, the water connectors on the back of the fridge get worn out, older fridges equipped with plastic water lines will have higher chances to leak or break. 

From our experience, we often see extensive damages caused by leaking fridges. Most recently we were called to a house in Palisades where we were replacing floor on first and second level, kitchen cabinets and painting both levels. Small leak but a big restoration task. This is why everyone should keep an eye for any water leaks and keep SERVPRO of Hawaii number handy or best, keep it on the fridge, now take a moment and do just that to avoid all sort of headaches and put this number 808-329-6560 in a visible place. Have a Happy and Safe Holiday Season.

We Answer the Phone Ready to Help Call Today – (808)

10/3/2017 (Permalink)

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Hawaii has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Hawaii

SERVPRO of Hawaii specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Answer the Phone Ready to Help Call Today – (808)

10/3/2017 (Permalink)

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Hawaii has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Hawaii

SERVPRO of Hawaii specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What does it matter if I dry a water loss or not?

7/10/2017 (Permalink)

In the 90’s Mold became the Cause Celeb, especially that strain of “Black” Mold, Stachybotrys, that struck fear in the hearts of thousands of Americans.  Even though that hysteria has passed, it is no joking matter to have mold growing in your home.  It is true that mold spores are everywhere, but for mold to grow you have to have two things: 1) food; and 2) water.  There is very little you can do to remove all “food” sources in a house, but you can eliminate the water factor.  When you have a water loss, it is incredibly important to completely dry the area affected so mold will not grow. If you try to take care of it yourself, you run the risk of giving mold a chance to infiltrate your house.  Why would you do that when you can call SERVPRO® of Hawaii at 808-329-6560, and make sure your house is dry. 

What does it matter if I dry a water loss or not?

7/10/2017 (Permalink)

In the 90’s Mold became the Cause Celeb, especially that strain of “Black” Mold, Stachybotrys, that struck fear in the hearts of thousands of Americans.  Even though that hysteria has passed, it is no joking matter to have mold growing in your home.  It is true that mold spores are everywhere, but for mold to grow you have to have two things: 1) food; and 2) water.  There is very little you can do to remove all “food” sources in a house, but you can eliminate the water factor.  When you have a water loss, it is incredibly important to completely dry the area affected so mold will not grow. If you try to take care of it yourself, you run the risk of giving mold a chance to infiltrate your house.  Why would you do that when you can call SERVPRO® of Hawaii at 808-329-6560, and make sure your house is dry.